T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 10, 2023 #401 failed, log attached Attachments CBS (2).zip 440.6 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 11, 2023 #402 Restart the computer. Open an elevated command prompt. Copy and paste the following commands into it, press enter after each. Code: sfc /scannow Wait for this to finish before you continue Code: copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
Restart the computer. Open an elevated command prompt. Copy and paste the following commands into it, press enter after each. Code: sfc /scannow Wait for this to finish before you continue Code: copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 12, 2023 #403 Please find cbs log attached Attachments CBS (3).zip 39.9 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 12, 2023 #404 Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._bbb8ffebb824a197acae3580dc910cdf3c706549.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb5027574-x64_bbb8ffebb824a197acae3580dc910cdf3c706549.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5027574-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._bbb8ffebb824a197acae3580dc910cdf3c706549.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb5027574-x64_bbb8ffebb824a197acae3580dc910cdf3c706549.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5027574-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 12, 2023 #405 Hello - the operation was successful
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 13, 2023 #406 Great. Try to install KB2919355 again and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Great. Try to install KB2919355 again and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 13, 2023 #407 Ok, that time it got further, prompted me for a restart, booted up and then said unable to complete update, undoing changes. log attached. Attachments CBS (4).zip 1.7 MB · Views: 1
Ok, that time it got further, prompted me for a restart, booted up and then said unable to complete update, undoing changes. log attached.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 13, 2023 #408 Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 13, 2023 #409 attached Attachments setupapi.dev.log 1.7 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 14, 2023 #410 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: 1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\WinSxS\amd64_spaceport.inf_31bf3856ad364e35_6.3.9600.17031_none_06c9136a2a4aa9b8\spaceport.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal. Attachments SFCFix.zip 196.2 KB · Views: 2
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: 1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\WinSxS\amd64_spaceport.inf_31bf3856ad364e35_6.3.9600.17031_none_06c9136a2a4aa9b8\spaceport.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 14, 2023 #411 Log attached, driver failed to install. Attachments SFCFix.txt 5.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 14, 2023 #412 Restart the computer. Open an elevated command prompt. Copy and paste the following commands into it, press enter after each. Code: sfc /scannow Wait for this to finish before you continue Code: copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
Restart the computer. Open an elevated command prompt. Copy and paste the following commands into it, press enter after each. Code: sfc /scannow Wait for this to finish before you continue Code: copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 14, 2023 #413 cbs attached Attachments cbs.zip 39.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 15, 2023 #414 Try to install KB2919355 only and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Try to install KB2919355 only and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 15, 2023 #415 failed and I had two cbs logs, one was really short and one really long, attached both. Attachments CbsPersist_20230715203307.zip 2.1 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 15, 2023 #416 Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 15, 2023 #417 here you go Attachments setupapi.dev.log 149.5 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 16, 2023 #418 WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Attachments SFCFixScript.txt 20 bytes · Views: 3
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 16, 2023 #419 sfcfix.txt attached thanks Attachments SFCFix.txt 4 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,012 Jul 16, 2023 #420 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: 1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\WinSxS\amd64_mf.inf_31bf3856ad364e35_6.3.9600.16521_none_b034bbf160fa08cd\mf.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal. Attachments SFCFix.zip 21.5 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: 1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\WinSxS\amd64_mf.inf_31bf3856ad364e35_6.3.9600.16521_none_b034bbf160fa08cd\mf.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.