T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 16, 2023 #421 Step 1 complete, log attached Step 2 failed, element not found Attachments SFCFix.txt 4.9 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 16, 2023 #422 Perform the instructions in message #418 again.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 16, 2023 #423 done Attachments SFCFix.txt 4.5 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 17, 2023 #424 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attachments fixlist.txt 303 bytes · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 17, 2023 #425 attached thanks Attachments Fixlog.txt 1.5 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 17, 2023 #426 WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Attachments SFCFixScript.txt 183 bytes · Views: 4
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 17, 2023 #427 attached thanks Attachments SFCFix.txt 5 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 18, 2023 #428 Something went wrong. You provided a log file created on July 2 2023. Perform the instructions in message #426 again.
Something went wrong. You provided a log file created on July 2 2023. Perform the instructions in message #426 again.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 18, 2023 #429 Sorry wrong file Attachments SFCFix.txt 2.2 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 18, 2023 #430 1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\WinSxS\amd64_mf.inf_31bf3856ad364e35_6.3.9600.16521_none_b034bbf160fa08cd\mf.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\WinSxS\amd64_mf.inf_31bf3856ad364e35_6.3.9600.16521_none_b034bbf160fa08cd\mf.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 19, 2023 #432 Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 19, 2023 #433 here you go Attachments setupapi.dev.log 159 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 19, 2023 #434 Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. Perform the instructions in message #430 again and report the result.
Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. Perform the instructions in message #430 again and report the result.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 19, 2023 #435 ok, tried that, element not found unfortunately. Here's the latest dev.log too Attachments setupapi.dev.log 167.5 KB · Views: 2 Last edited: Jul 19, 2023
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 24, 2023 #436 I tried to install KB2919355 several times, it eventually said it took, but when I checked for updates again it said I still needed to install so not sure what is correct.
I tried to install KB2919355 several times, it eventually said it took, but when I checked for updates again it said I still needed to install so not sure what is correct.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 24, 2023 #437 Provide the System Hive Start the program Regedit.exe. In the left pane of Regedit browse to the key Computer\HKEY_LOCAL_MACHINE\SYSTEM Right-click on it and select “Export”. Choose as file location your desktop. Typ for the file name "SYSTEM" and choose as type “Registry Hive Files (*.*)”. Click the button Save. When completed you can close Regedit. Attach the file SYSTEM which should be now on your desktop to your next reply.
Provide the System Hive Start the program Regedit.exe. In the left pane of Regedit browse to the key Computer\HKEY_LOCAL_MACHINE\SYSTEM Right-click on it and select “Export”. Choose as file location your desktop. Typ for the file name "SYSTEM" and choose as type “Registry Hive Files (*.*)”. Click the button Save. When completed you can close Regedit. Attach the file SYSTEM which should be now on your desktop to your next reply.
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 24, 2023 #438 had to zip, attached. Attachments SYSTEM.zip 4.5 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,748 Jul 30, 2023 #439 Do you have a " Multifunction PC-Card" in your machine ? If so, can you disconnect it ?
T Treker Well-known member Joined Apr 18, 2022 Posts 396 Jul 30, 2023 #440 PeterJ said: Do you have a " Multifunction PC-Card" in your machine ? If so, can you disconnect it ? Click to expand... Maybe this is my multi sd card reader? I can disable it, but to disconnect I would need to take apart my laptop. Is there some problem with it? Thanks
PeterJ said: Do you have a " Multifunction PC-Card" in your machine ? If so, can you disconnect it ? Click to expand... Maybe this is my multi sd card reader? I can disable it, but to disconnect I would need to take apart my laptop. Is there some problem with it? Thanks