Hello again :)
Thanks for doing that for me. I have now taken a look over your logs, and we are good to go.
I am going to have to make this fix in a couple of parts. For this reason, you will probably not see an immediate improvement after just this post. Please don't be disheartened, and stick with me.
This post itself will also be in several parts. If you ever get stuck or require further explanation, please just stop and ask.
Some of the steps in this post may be quite complicated. Always stop and ask if you need help understanding something. Also, if you are not confident performing one of the steps, stop and ask for a simpler alternative, which there often is. However, you seem fairly competent in using computers, which is why I am giving you these quicker, but slightly more complicated methods.
This fix has been designed specifically for NickMalatos
. If you are not NickMalatos
, do not follow these instructions, as you may cause harm to your computer.
Excellent, introductory spiel posted. Onto the fix :) Click to enlarge images.
> Search for regedit
> right click on regedit.exe
> select Run as Administrator
, and look for a subkey called COMPONENTS
If you find it, jump to part one of the fix. If you do not find it, you must make it appear:
Single click on HKEY_LOCAL_MACHINE
go to the File
Menu > Load Hive...
> navigate to C:\Windows\System32\config
> select the COMPONENTS
file (the one without a file extension - i.e. NOT COMPONENTS.log
or similar, just COMPONENTS
> Give it a key name of COMPONENTS
Now the COMPONENTS subhive should appear as in the first screenshot.
Now, remaining in regedit, go:
> Selected Branch: HKEY_LOCAL_MACHINE\Components\CanonicalData\Deployments
Now give it a sensible name (such as export1.reg
, but any other will do just fine), save it somewhere convenient and you can later find, and click Save
After exporting this registry key, you may close regedit. Now find the file you just created, right click
on it > Send to
> Compressed (zipped) folder
You will now create a new .zip file. I want you to upload a copy of this new .zip file.
I know that these instructions are complicated. Please take your time, and ask as many questions as you need to. I am here to help you every step of the way.
This won't actually fix your problem, it is just collecting a final piece of information so I can proceed with fixing in the next post. Complicated fixes require careful planning and execution :)