[SOLVED] Windows update not working with error 80070002

fralken · Dec 26, 2012

Hello,
I have Windows 7 Ultimate x64, and after a RAM stick failure, Windows update is no more working.
I run the System Update Readiness Tool and got the following CheckSUR.log:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2012-12-26 18:22

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI C Mark Deployment Missing    0x00000000    c!eff47949ca4..7803b658fa2_b77a5c561934e089_6.1.7601,17755_fa6b3d21dg44dde5    msil_mscorlib.resources_b77a5c561934e089_6.1.7601.17755_it-it_1c2f7534ed8a0462    
(f)    CSI C Mark Deployment Missing    0x00000000    c!b3a3e12dff0..da5c590cd8d_b77a5c561934e089_6.1.7601.17755_3c2ec8a0d0f0e289    amd64_b3c3e12dff08c88399144da5c590cd8d_b77a5c561934e089_6.1.7601.17755_none_3c2ec8a0d0f0e289    
(f)    CSI C Mark Deployment Missing    0x00000000    c!b3c3e12dff0..da5c590cd8d_b77a5c561934e089_6.1.7601.17755_3c2ec8a0d2f0e289    msil_system.windows.forms.resources_b77a5c561934e089_6.1.7601.17755_it-it_6cf97314276c93d0    
(f)    CSI C Mark Deployment Missing    0x00000000    c!c2f2361b62d..a41a4d3435d_b77a5c561934e089_4.1.7601,21890_75dab32fa77eb1cd    amd64_c2f2361b62d0a1d9de767a41a4f3435d_b77a5c561934e089_6.1.7601.21890_none_75dab32fa57eb1cd    

Summary:
Seconds executed: 125
 Found 4 errors
  CSI C Mark Deployment Missing Total count: 4

Is there any solution to this?
Thank you,

fralken

The Howling Wolves · Dec 26, 2012

fralken said:

Hello,
I have Windows 7 Ultimate x64, and after a RAM stick failure, Windows update is no more working.
I run the System Update Readiness Tool and got the following CheckSUR.log:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2012-12-26 18:22

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI C Mark Deployment Missing    0x00000000    c!eff47949ca4..7803b658fa2_b77a5c561934e089_6.1.7601,17755_fa6b3d21dg44dde5    msil_mscorlib.resources_b77a5c561934e089_6.1.7601.17755_it-it_1c2f7534ed8a0462    
(f)    CSI C Mark Deployment Missing    0x00000000    c!b3a3e12dff0..da5c590cd8d_b77a5c561934e089_6.1.7601.17755_3c2ec8a0d0f0e289    amd64_b3c3e12dff08c88399144da5c590cd8d_b77a5c561934e089_6.1.7601.17755_none_3c2ec8a0d0f0e289    
(f)    CSI C Mark Deployment Missing    0x00000000    c!b3c3e12dff0..da5c590cd8d_b77a5c561934e089_6.1.7601.17755_3c2ec8a0d2f0e289    msil_system.windows.forms.resources_b77a5c561934e089_6.1.7601.17755_it-it_6cf97314276c93d0    
(f)    CSI C Mark Deployment Missing    0x00000000    c!c2f2361b62d..a41a4d3435d_b77a5c561934e089_4.1.7601,21890_75dab32fa77eb1cd    amd64_c2f2361b62d0a1d9de767a41a4f3435d_b77a5c561934e089_6.1.7601.21890_none_75dab32fa57eb1cd    

Summary:
Seconds executed: 125
 Found 4 errors
  CSI C Mark Deployment Missing Total count: 4

Is there any solution to this?
Thank you,

fralken

fralken,
What about restoring it back to when it was working smoothly?
Then download the updates by doing the smaller ones first/rebooting/then doing the larger ones one at a time/once completed reboot again.

This is where I would start as I have run across this problem before by downloading all the updates at the same time.
Dennis

niemiro · Dec 27, 2012

Hello fralken, and welcome to Sysnative :)

Thanks for uploading that logfile, it really does help me know immediately what I am dealing with. This should be perfectly fixable. I just need to grab a little more data before we can begin the fix. So...

Please download the Freeware RegBak from here: Acelogix Software - Download products

Navigate to C:\Windows\RegBak\{Date}\ and copy the COMPONENTS file to your Desktop.

Now right click on it > Send to > Compressed (zipped) folder.

Then please upload it to your favourite file sharing website (it will be too big for here). If you have a Microsoft Account, SkyDrive could be a good choice: https://skydrive.live.com/

Finally, please provide me a link to the uploaded file.

With that information, I will put together a quick registry script fix, and we will go from there.

Thank you,

Richard

fralken · Dec 28, 2012

Hello,
Thank you very much for your quick responses!

@The Howling Wolves, your solution fixed my problem! I couldn't believe it was that simple.
I restored a previous system configuration (of the day before) and Windows Updates started working again.
In all my previous attempts the only thing I lost is the updates history, but I can live without that.

@niemiro, thank you very much for your help, but after restoring the configuration I re-run the System Update Readiness Tool and now CheckSUR.log shows no errors! No need to follow your instructions now.

Again, thank you very much for your preciuos help!

fralken

niemiro · Dec 29, 2012

fralken said:
Hello,
Thank you very much for your quick responses!

@The Howling Wolves, your solution fixed my problem! I couldn't believe it was that simple.
I restored a previous system configuration (of the day before) and Windows Updates started working again.
In all my previous attempts the only thing I lost is the updates history, but I can live without that.

@niemiro, thank you very much for your help, but after restoring the configuration I re-run the System Update Readiness Tool and now CheckSUR.log shows no errors! No need to follow your instructions now.

Again, thank you very much for your preciuos help!

fralken

Hello again :)

I am very glad that your problem is now resolved. Thanks for letting us know, and I hope you have a great day.

Richard

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[SOLVED] Windows update not working with error 80070002

fralken

Contributor

The Howling Wolves

Graphics Contributor

niemiro

Senior Administrator, Windows Update Expert, Microsoft MVP

fralken

Contributor

niemiro

Senior Administrator, Windows Update Expert, Microsoft MVP