[SOLVED] windows update errors help
- Thread starter rosetta
- Start date
BrianDrab
Emeritus
OK, after we fix your system and your logs are clean, are you then running these programs and then find afterwards that we have the same issue again?
no. the re-appearing of the msdtc.log in the sfc scan has been the troublesome file that I have. from time to time I might get a disk bit volume error which is easily fixed. but if we can get the sfc files clean this time if the msdtc .log re appear I can live with that. okay?
BrianDrab
Emeritus
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-12 19:44:33.734
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\Acer\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
Successfully copied file C:\Users\Acer\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG to C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG.
Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 77 datablocks.
Finish time: 2015-11-12 19:44:36.432
Script hash: fYH6bMEFKOqgd4Jgkr5DIBiBE2L7Q7ZX0AXL0vS7af4=
----------------------EOF-----------------------
Start time: 2015-11-12 19:44:33.734
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\Acer\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
Successfully copied file C:\Users\Acer\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG to C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG.
Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 77 datablocks.
Finish time: 2015-11-12 19:44:36.432
Script hash: fYH6bMEFKOqgd4Jgkr5DIBiBE2L7Q7ZX0AXL0vS7af4=
----------------------EOF-----------------------
BrianDrab
Emeritus
BrianDrab
Emeritus
Great. Let me know if the issue reappears. If it does I'm going to get advice from some of the other staff to see if they have any ideas.
I am pretty sure that it will re-appear soon. kick it around with some of your colleagues and see if you can glean some more knowledge about a permanent fix for this problem and share it with me. I am a life long learner, school is never out for a pro, You Brian are a pro so keep learning.
BrianDrab
Emeritus
Let me know when it does. Thanks.
good morning Brian to my amazement I just ran a sfc scannow and the msdtc .log cannot repair member files showed up again. it took a week to return this time. I was about to email you and tell you it looked liked this time the issue was totally solved, and it showed back up today, amazing.
BrianDrab
Emeritus
Odd. Let me see if my peers have any thoughts.
BrianDrab
Emeritus
Let's check out your disk.
GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:
Follow the instructions below to test your hard drive health with GSmartControl:
- Download GSmartControl and save it on your Desktop;
- Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
- Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
- Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
- Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
- Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);
smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7-sp1] (sf-5.43-1)
Copyright (C) 2002-12 by Bruce Allen, smartmontools
=== START OF INFORMATION SECTION ===
Model Family: Seagate Momentus 5400.6
Device Model: ST9250315AS
Serial Number: 5VCC3FST
LU WWN Device Id: 5 000c50 01eb12251
Firmware Version: 0001SDM1
User Capacity: 250,059,350,016 bytes [250 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Thu Nov 19 17:56:50 2015 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 70) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103b) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 111 099 006 Pre-fail Always - 31588815
3 Spin_Up_Time 0x0003 099 099 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 097 097 020 Old_age Always - 3559
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 18
7 Seek_Error_Rate 0x000f 071 060 030 Pre-fail Always - 21556341684
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2445
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 098 037 020 Old_age Always - 2281
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 099 099 000 Old_age Always - 1
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 064 053 045 Old_age Always - 36 (Min/Max 29/39)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 456
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 43
193 Load_Cycle_Count 0x0032 080 080 000 Old_age Always - 40108
194 Temperature_Celsius 0x0022 036 047 000 Old_age Always - 36 (0 2 0 0 0)
195 Hardware_ECC_Recovered 0x001a 042 039 000 Old_age Always - 31588815
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 1
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 1 occurred at disk power-on lifetime: 1427 hours (59 days + 11 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 50 ff ff ff 4f 00 04:37:35.232 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.231 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.231 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.230 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.230 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 2445 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Copyright (C) 2002-12 by Bruce Allen, smartmontools
=== START OF INFORMATION SECTION ===
Model Family: Seagate Momentus 5400.6
Device Model: ST9250315AS
Serial Number: 5VCC3FST
LU WWN Device Id: 5 000c50 01eb12251
Firmware Version: 0001SDM1
User Capacity: 250,059,350,016 bytes [250 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Thu Nov 19 17:56:50 2015 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 70) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103b) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 111 099 006 Pre-fail Always - 31588815
3 Spin_Up_Time 0x0003 099 099 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 097 097 020 Old_age Always - 3559
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 18
7 Seek_Error_Rate 0x000f 071 060 030 Pre-fail Always - 21556341684
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2445
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 098 037 020 Old_age Always - 2281
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 099 099 000 Old_age Always - 1
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 064 053 045 Old_age Always - 36 (Min/Max 29/39)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 456
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 43
193 Load_Cycle_Count 0x0032 080 080 000 Old_age Always - 40108
194 Temperature_Celsius 0x0022 036 047 000 Old_age Always - 36 (0 2 0 0 0)
195 Hardware_ECC_Recovered 0x001a 042 039 000 Old_age Always - 31588815
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 1
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 1 occurred at disk power-on lifetime: 1427 hours (59 days + 11 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 50 ff ff ff 4f 00 04:37:35.232 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.231 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.231 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.230 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.230 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 2445 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7-sp1] (sf-5.43-1)
Copyright (C) 2002-12 by Bruce Allen, smartmontools
=== START OF INFORMATION SECTION ===
Model Family: Seagate Momentus 5400.6
Device Model: ST9250315AS
Serial Number: 5VCC3FST
LU WWN Device Id: 5 000c50 01eb12251
Firmware Version: 0001SDM1
User Capacity: 250,059,350,016 bytes [250 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Thu Nov 19 18:13:30 2015 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 70) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103b) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 111 099 006 Pre-fail Always - 32131263
3 Spin_Up_Time 0x0003 099 099 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 097 097 020 Old_age Always - 3559
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 18
7 Seek_Error_Rate 0x000f 071 060 030 Pre-fail Always - 21556343344
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2445
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 098 037 020 Old_age Always - 2281
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 099 099 000 Old_age Always - 1
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 066 053 045 Old_age Always - 34 (Min/Max 29/39)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 456
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 43
193 Load_Cycle_Count 0x0032 080 080 000 Old_age Always - 40119
194 Temperature_Celsius 0x0022 034 047 000 Old_age Always - 34 (0 2 0 0 0)
195 Hardware_ECC_Recovered 0x001a 042 039 000 Old_age Always - 32131263
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 1
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 1 occurred at disk power-on lifetime: 1427 hours (59 days + 11 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 50 ff ff ff 4f 00 04:37:35.232 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.231 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.231 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.230 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.230 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 2445 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Copyright (C) 2002-12 by Bruce Allen, smartmontools
=== START OF INFORMATION SECTION ===
Model Family: Seagate Momentus 5400.6
Device Model: ST9250315AS
Serial Number: 5VCC3FST
LU WWN Device Id: 5 000c50 01eb12251
Firmware Version: 0001SDM1
User Capacity: 250,059,350,016 bytes [250 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Thu Nov 19 18:13:30 2015 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 70) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103b) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 111 099 006 Pre-fail Always - 32131263
3 Spin_Up_Time 0x0003 099 099 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 097 097 020 Old_age Always - 3559
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 18
7 Seek_Error_Rate 0x000f 071 060 030 Pre-fail Always - 21556343344
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2445
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 098 037 020 Old_age Always - 2281
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 099 099 000 Old_age Always - 1
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 066 053 045 Old_age Always - 34 (Min/Max 29/39)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 456
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 43
193 Load_Cycle_Count 0x0032 080 080 000 Old_age Always - 40119
194 Temperature_Celsius 0x0022 034 047 000 Old_age Always - 34 (0 2 0 0 0)
195 Hardware_ECC_Recovered 0x001a 042 039 000 Old_age Always - 32131263
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 1
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 1 occurred at disk power-on lifetime: 1427 hours (59 days + 11 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 50 ff ff ff 4f 00 04:37:35.232 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.231 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.231 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.230 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:37:35.230 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 2445 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
BrianDrab
Emeritus
It appears you may have issues with your disk but I would like to use the manufacturer's disk analysis tool for another check.
Can you download and install the following software?
SeaTools for Windows | Seagate
Please run a short test and a long test and report back the results.
Can you download and install the following software?
SeaTools for Windows | Seagate
Please run a short test and a long test and report back the results.
--------------- SeaTools for Windows v1.4.0.2 ---------------
11/19/2015 11:52:37 PM
Model Number: ST9250315AS
Serial Number: 5VCC3FST
Firmware Revision: 0001SDM1
Short DST - Started 11/19/2015 11:52:37 PM
Short DST - Pass 11/19/2015 11:53:41 PM
Short Generic - Started 11/19/2015 11:54:40 PM
Short Generic - Pass 11/19/2015 11:56:23 PM
Long Generic - Started 11/19/2015 11:56:48 PM
Long Generic - Pass 11/20/2015 1:04:23 AM
11/19/2015 11:52:37 PM
Model Number: ST9250315AS
Serial Number: 5VCC3FST
Firmware Revision: 0001SDM1
Short DST - Started 11/19/2015 11:52:37 PM
Short DST - Pass 11/19/2015 11:53:41 PM
Short Generic - Started 11/19/2015 11:54:40 PM
Short Generic - Pass 11/19/2015 11:56:23 PM
Long Generic - Started 11/19/2015 11:56:48 PM
Long Generic - Pass 11/20/2015 1:04:23 AM
BrianDrab
Emeritus
OK, that's good. Let's do another chkdsk /R so I can see the results.
Step#1 - ChkDsk Repair
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Please type chkdsk /R and then press enter. Note: There is a space after the command chkdsk and before the forward slash
6. You will get a prompt telling you chkdsk cannot run because the volume is in use. Answer Y and hit enter to schedule the run at next boot.
7. Reboot your computer and chkdsk will run. Let it complete please.
8. Right-click ListChkdskResult.exe and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.
Step#1 - ChkDsk Repair
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Please type chkdsk /R and then press enter. Note: There is a space after the command chkdsk and before the forward slash
6. You will get a prompt telling you chkdsk cannot run because the volume is in use. Answer Y and hit enter to schedule the run at next boot.
7. Reboot your computer and chkdsk will run. Let it complete please.
8. Right-click ListChkdskResult.exe and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.