[SOLVED] Windows Resource Protection found corrupt files that was unable to fix.

L

LinaZilla

Member
Joined
Mar 31, 2013
Posts
10
I was having computer troubles ( crashing, unable to log on or it was taking at least 20 minutes to log on, it took another 20 minutes to log on with me looking at a black screen until everything came up) so i did an error checking on my computer (C:) i had to restart it to do the check drive, it seemed to have fixed my problems but when i ran sfc \scannow in my command prompt it came up with that:
Beginning verification phase of system scan.
Verification 65% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

Before i did the check drive it also came up to 65% but the CBS log is new.
I am currently running a full scan using ESET Smart security 4 but it doesnt seem like it found anything... Can anyone please help me out?
 

Attachments

Hello, and welcome to Sysnative :)

• Please download the System Update Readiness Tool from Microsoft ->here<-. Save the tool to a convenient location as it may be necessary to run it again.
• After the download has completed, double-click the file and wait while it initializes.
• Click Yes to begin installation.

Once it has finished (please be patient, it may take 45mins to an hour to complete), please copy to Desktop, zip up, and upload C:\Windows\Logs\CBS\CheckSUR.persist.log.

Thank you!

Richard
 
LinaZilla said:
Alright Richard it's finally finished. Here is that attachment.
Click to expand...

Hello again :)

Thanks for that.

WARNING: This fix has been created specifically for this user. If you are not this user, do not follow these instructions as you may cause serious harm to your computer.
Download a copy of SFCFixScript.zip attached to this post, and save it to your Desktop.
Then download a copy of SFCFix.exe from here: https://www.sysnative.com/forums/downloads/sfcfix/, and also save it to your Desktop.
Single click on SFCFixScript.zip and drag and drop it on top of SFCFix.exe. SFCFix will open and perform a fix.
A logfile called SFCFix.txt will open (and be saved to your Desktop). Please copy and paste the report into your next reply.

Finally, please re-run the System Update Readiness Tool and post a new C:\Windows\Logs\CBS\CheckSUR.log

Thank you!

Richard

P.S. SFC should now work :) You might want to give it a try.
 

Attachments

Hello, what a pleasure to see your reply =]

here is that text :
SFCFix version 1.3.4.0 by niemiro.
Start time: 2013-03-31 19:42:23.285
Using .zip script file at C:\Users\Alina\Desktop\SFCFixScript.zip




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\msil_system.addin_b77a5c561934e089_6.1.7601.17755_none_01e6dc6bbc18d59b


Successfully copied file \\?\C:\Users\Alina\AppData\Local\niemiro\Archive\System.AddIn.dll to \\?\C:\Windows\Winsxs\msil_system.addin_b77a5c561934e089_6.1.7601.17755_none_01e6dc6bbc18d59b\System.AddIn.dll.


Successfully restored ownership for C:\Windows\Winsxs\msil_system.addin_b77a5c561934e089_6.1.7601.17755_none_01e6dc6bbc18d59b
Successfully restored permissions on C:\Windows\Winsxs\msil_system.addin_b77a5c561934e089_6.1.7601.17755_none_01e6dc6bbc18d59b
PowerCopy:: directive completed successfully.




CopyFiles::
Successfully copied file \\?\C:\Users\Alina\AppData\Local\niemiro\Archive\Package_2_for_KB2785220~31bf3856ad364e35~amd64~~6.1.1.0.mum to \\?\C:\Windows\Temp\CheckSur\Servicing\Packages\Package_2_for_KB2785220~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file \\?\C:\Users\Alina\AppData\Local\niemiro\Archive\Package_2_for_KB2785220~31bf3856ad364e35~amd64~~6.1.1.0.cat to \\?\C:\Windows\Temp\CheckSur\Servicing\Packages\Package_2_for_KB2785220~31bf3856ad364e35~amd64~~6.1.1.0.cat.
CopyFiles:: directive completed successfully.




Successfully processed all directives.
SFCFix version 1.3.4.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2013-03-31 19:42:24.268
----------------------EOF-----------------------


I am running the system update readiness tool right now (hopefully it will be faster this time) Ill post the new log as soon as its done. Thanks soooo much for your help hopefully its fixed
 
Looks great!

I look forward to seeing the SURT log. This run should be marginally faster, but not by a lot I am afraid, in all likelihood.

Richard
 
Haha yeah, you weren't kidding about being patient. Sfc went through perfectly though so thats a plus.
 
Hello again :)

The log looks great! Well, I have now fixed all of your SFC and Windows Update issues. However, I saw nothing which could cause your crashing or logon problems. I will get someone else to take a look at that, as I am more of a Windows Update specialist than anything else.

Richard
 
Hello again :)

With thanks to Wrench97 for the advice to test hard disk drive.

Please download and install SeaTools for Windows from here: SeaTools for Windows | Seagate

Run Short Generic, Short Self Test, and SMART diagnostics (if available), and let me know if any of them fail.

I may then consider moving on to Long tests, but not yet please.

Thank you!

Richard
 
My windows log on issues disappeared after i ran chkdsk but i am still going to use Seatools just in case if something was missed. Thanks for asking around i truly appreciate the help.
 
LinaZilla said:
My windows log on issues disappeared after i ran chkdsk but i am still going to use Seatools just in case if something was missed. Thanks for asking around i truly appreciate the help.
Click to expand...

No problem :)

The reason I asked you to run SeaTools is to test your hard disk for potential hardware failure. The fact that chkdsk helped suggests that there may be a possible imminent hardware failure of your harddisk. SeaTools helps to ascertain this.

If there is going to be hardware failure, it is better to know sooner rather than later when you still have time to backup important data (like right now).

Richard
 
LinaZilla said:
So my short drive test failed :(
Click to expand...

That doesn't look good, but I had a suspicion it would happen :(

I will get one of the hardware experts to take a look, but it looks like the harddisk is going to need replacing.

Can you please give us your make and model number, and whether desktop or laptop.

Next, I need to know what sort of data you have on there, and how backed up it is. We really need to make some backups, so that if, worst case scenario, your hard disk suddenly dies, it doesn't matter.

Richard
 
Its a Hewlett Packard laptop HP G71. I have already backed up my files onto some dvd r disks when i first started experiencing problems and nothing too important just mostly music, pictures and a whole lot of sims 3 haha.
 
Short test isn't very accurate, although a failure in the short test usually guarantee's a failure in the long test.
Run the long test. If it fails, then it's time to get a new hard drive.
This is a 99+% certain test. The other <1% is due to failures of components on the motherboard. But the test for that is replacing the hard drive and then running the hard drive diagnostic again (run the bootable version before you reinstall Windows).

If you haven't made your recovery disks yet, try to make them now. It'll save you having to order a set from HP. If you don't have them/can't make them, then contact HP for a new set. I've got some info for US users here: Order Recovery Discs (USA)

It looks like you have a 320 gB 5400 rpm SATA 2½" hard drive- that'll cost you about $50 to $70 US
Purchase the HDD from a place that accepts returns - on the slim chance that this is a motherboard and not a hard drive problem.

From there it's a fairly simple matter to install the hard drive and then run the recovery disks to reinstall Windows.
If you need assistance with these steps, feel free to post back.

Good luck!

EDIT: BTW - if the system is less than a year old, it's probably still under warranty. Contact HP to be sure. If under warranty, the hard drive replacement should be covered. Depending on the repair center, the installation of Windows may/may not be covered (or may require that you provide the recovery disks).
 
Last edited:
Well thanks for that, very disappointed with this turn of events. How would I go about making recovery disks? and is there a way I can find out exactly what is wrong with it? Thanks so much for your advice Usasma this laptop is about 3 years old so the warranty is expired :thud:and Well Richard thanks for helping me fix it so far even though it decided to have even more problems.
 
Hello, I have viewed your posts and I am having a similar problem. I did a scan using sfc/scannow in cmd and it noted that I have a few problems in my computer. Please assist me in fixing it, I am getting the following error - Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.logPlease assist me in removing this error on my computer.

Thank you in advance.
 
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