[SOLVED] windows 7 x64 update failed error code 643 and 80073712

BrianDrab · Jun 3, 2015

I assume you are still running the System Update Readiness Tool?

etcwilliams · Jun 3, 2015

BrianDrab said:
Thanks. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

its 1k

BrianDrab · Jun 3, 2015

Now that the .NET Framework is installed (at least the main install...I understand that the Security Updates aren't installing) would you be willing to do another Windows 7 Repair installation?

etcwilliams · Jun 3, 2015

BrianDrab said:
Now that the .NET Framework is installed (at least the main install...I understand that the Security Updates aren't installing) would you be willing to do another Windows 7 Repair installation?

no rather not

BrianDrab · Jun 3, 2015

OK, I'll check with my colleagues to see if they have any other ideas.

etcwilliams · Jun 5, 2015

BrianDrab said:
OK, I'll check with my colleagues to see if they have any other ideas.

ok thanks

BrianDrab · Jun 7, 2015

Just so you know, I've not received any other recommendations from my colleagues. Unfortunately I don't know what else to do besides to try another repair installation. If you don't want to I understand but I've done the best I can.

etcwilliams · Jun 8, 2015

BrianDrab said:
Just so you know, I've not received any other recommendations from my colleagues. Unfortunately I don't know what else to do besides to try another repair installation. If you don't want to I understand but I've done the best I can.

its ok, i just didnt a removal of the .net 5.2 with cleanup tool, since i could not uninstall it normally, and just left it alone. ill proably just do a clean wipe and install before windows 10 upgrade anyways. thanks for all your help!

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[SOLVED] windows 7 x64 update failed error code 643 and 80073712

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