Hi. .
Let's see if vssadmin command can tell us anything.
Please download & save this batch script to Desktop or Documents -
https://www.sysnative.com/apps/vss.bat
RIGHT-click on vss.bat; "Run as Administrator"
You'll see a CMD screen appear and scroll.
Upon completion, a Notepad will open.
Save it and attach to your next post.
Regards. . .
jcgriff2