SleepyDude Windows Update Moderator, Security Analyst Staff member Joined Dec 20, 2013 Posts 1,955 Location Portugal Jul 9, 2019 #21 That is correct the default Windows configuration for the Windows Modules Installer service is Manual, don't change that. Export the CBS folder Click the Start button then click Computer. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder. Find and double click on the Logs folder. Right-click on the CBS folder, and select Copy. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Attach this to your next post please, if the file is too big please upload the file to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.