satrow Moderator, BSOD Kernel Dump Senior Analyst Staff member Joined Apr 12, 2012 Posts 972 Location Cymru Jun 24, 2015 #41 Nice to see Linney's still about though.
Corrine Administrator, Microsoft MVP, Security Analyst Staff member Joined Feb 22, 2012 Posts 12,073 Location Upstate, NY Jun 24, 2015 #42 From April at MS Answers: Samsung ATIV XE500T1C Tablet will not run Windows Update and its - Microsoft Community
From April at MS Answers: Samsung ATIV XE500T1C Tablet will not run Windows Update and its - Microsoft Community
tom982 Emeritus Joined May 31, 2012 Posts 4,352 Location New York Jun 24, 2015 #43 Bill linked to that same page 2 posts ago, Corrine :) I'm surprised it's only been seen once before now (that I can find).
Bill linked to that same page 2 posts ago, Corrine :) I'm surprised it's only been seen once before now (that I can find).
niemiro Senior Administrator, Windows Update Expert Staff member Joined Mar 2, 2012 Posts 8,772 Location District 12 Jun 24, 2015 #44 I've made further contact with the user wavly and told him that we don't need any further information from his system, thanked him for his help, and all that sort of stuff.
I've made further contact with the user wavly and told him that we don't need any further information from his system, thanked him for his help, and all that sort of stuff.
Corrine Administrator, Microsoft MVP, Security Analyst Staff member Joined Feb 22, 2012 Posts 12,073 Location Upstate, NY Jun 24, 2015 #45 Oops! I knew I saw it somewhere. Sorry, Bill.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jun 24, 2015 #46 I'm answering a lot of press emails, which feels really weird. I just got done with Forbes and ZDNet. Bit more to go. Hopefully in their stories they mention Sysnative somewhere, because I stressed it. -- Is there anything else we can reverse engineer about this to add to my blog post to give articles more stuff? I'm trying to think, but I'm pretty sure we've covered most of the bases.
I'm answering a lot of press emails, which feels really weird. I just got done with Forbes and ZDNet. Bit more to go. Hopefully in their stories they mention Sysnative somewhere, because I stressed it. -- Is there anything else we can reverse engineer about this to add to my blog post to give articles more stuff? I'm trying to think, but I'm pretty sure we've covered most of the bases.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jun 24, 2015 #47 Okay, most of them want to know how to "remove" this, because I told them that uninstalling SW Update won't get rid of everything. It still keeps the service running, the Samsung \ProgramData folder, etc.
Okay, most of them want to know how to "remove" this, because I told them that uninstalling SW Update won't get rid of everything. It still keeps the service running, the Samsung \ProgramData folder, etc.
Digerati ModeratorHardware ExpertMicrosoft MVP (Ret.) Staff member Joined Aug 28, 2012 Posts 4,915 Location Nebraska, USA Jun 24, 2015 #48 Corrine said: Oops! I knew I saw it somewhere. Sorry, Bill. Click to expand... Better twice than never!
Corrine said: Oops! I knew I saw it somewhere. Sorry, Bill. Click to expand... Better twice than never!
Digerati ModeratorHardware ExpertMicrosoft MVP (Ret.) Staff member Joined Aug 28, 2012 Posts 4,915 Location Nebraska, USA Jun 24, 2015 #49 I smell a book deal. "How I Brought Down Samsung", by Patrick Barker.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jun 24, 2015 #50 Or a lawsuit from Samsung. Something like that.
Digerati ModeratorHardware ExpertMicrosoft MVP (Ret.) Staff member Joined Aug 28, 2012 Posts 4,915 Location Nebraska, USA Jun 24, 2015 #51 You have not said anything not true so they cannot successfully sue you. But should they try, I am sure there are many good lawyers out there willing to take the majority share of the winnings from a countersuit.
You have not said anything not true so they cannot successfully sue you. But should they try, I am sure there are many good lawyers out there willing to take the majority share of the winnings from a countersuit.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jun 24, 2015 #52 The only thing I'm not understanding right now is if uninstalling it from the Add/Remove programs menu (like a traditional program would be uninstalled) gets rid of all of it. On my system, it doesn't, but I am unsure if that's because it's a non-Samsung environment, therefore the uninstall process is buggy. Was wavly able to get rid of it by uninstalling it traditionally, or did that leave remnants too?
The only thing I'm not understanding right now is if uninstalling it from the Add/Remove programs menu (like a traditional program would be uninstalled) gets rid of all of it. On my system, it doesn't, but I am unsure if that's because it's a non-Samsung environment, therefore the uninstall process is buggy. Was wavly able to get rid of it by uninstalling it traditionally, or did that leave remnants too?
Corrine Administrator, Microsoft MVP, Security Analyst Staff member Joined Feb 22, 2012 Posts 12,073 Location Upstate, NY Jun 24, 2015 #53 What's with the comments section of your blog, Patrick? I tried to post a comment, selected Google Account, clicked Preview, "Published" is displayed and the comment box was emptied. So, I tried again, same thing. Tried clicking Publish without previewing and the same thing happened.
What's with the comments section of your blog, Patrick? I tried to post a comment, selected Google Account, clicked Preview, "Published" is displayed and the comment box was emptied. So, I tried again, same thing. Tried clicking Publish without previewing and the same thing happened.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jun 24, 2015 #54 What's with the comments section of your blog, Patrick? I tried to post a comment, selected Google Account, clicked Preview, "Published" is displayed and the comment box was emptied. So, I tried again, same thing. Tried clicking Publish without previewing and the same thing happened. Click to expand... Weird, I'm leaving for the store real quick but I'll check when I get back.
What's with the comments section of your blog, Patrick? I tried to post a comment, selected Google Account, clicked Preview, "Published" is displayed and the comment box was emptied. So, I tried again, same thing. Tried clicking Publish without previewing and the same thing happened. Click to expand... Weird, I'm leaving for the store real quick but I'll check when I get back.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jun 24, 2015 #55 Looks like comments are set up just fine, only require a Google account, and other people are commenting just fine.
Looks like comments are set up just fine, only require a Google account, and other people are commenting just fine.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jun 24, 2015 #56 From Microsoft: “Windows Update remains a critical component of our security commitment to our customers,” a Microsoft spokesperson told VentureBeat. “We do not recommend disabling or modifying Windows Update in any way as this could expose a customer to increased security risks. We are in contact with Samsung to address this issue.” Click to expand... and from Samsung: Updated @ 23:20 BST, 17:20 EST: We finally heard back from Samsung, though it isn't very informative: "We are aware of Mr. Barker’s claim regarding Windows 8.1 updates on our computers. We take security concerns very seriously and we are working with Microsoft to address this matter." Click to expand... Samsung silently disabling Windows Update on some computers | Ars Technica
From Microsoft: “Windows Update remains a critical component of our security commitment to our customers,” a Microsoft spokesperson told VentureBeat. “We do not recommend disabling or modifying Windows Update in any way as this could expose a customer to increased security risks. We are in contact with Samsung to address this issue.” Click to expand... and from Samsung: Updated @ 23:20 BST, 17:20 EST: We finally heard back from Samsung, though it isn't very informative: "We are aware of Mr. Barker’s claim regarding Windows 8.1 updates on our computers. We take security concerns very seriously and we are working with Microsoft to address this matter." Click to expand... Samsung silently disabling Windows Update on some computers | Ars Technica
Corrine Administrator, Microsoft MVP, Security Analyst Staff member Joined Feb 22, 2012 Posts 12,073 Location Upstate, NY Jun 25, 2015 #57 Things are getting a bit out of hand! Patrick, where did Avira get the idea that you were helping in the WU thread? That was Brian and Ryan was involved behind the scenes (re-read the first two posts in this thread). In fact, didn't you see Richard's post on June 22 saying that he had contacted Microsoft as suggested by cluberti? That is called "responsible disclosure". Microsoft MVP Patrick Barker discovered the issue when assisting a user with a Windows Update issue. According to him “it was figured out eventually after using auditpol.exe and registry security auditing (shown below later) that the program that was responsible for disabling Windows Update was Disable_Windowsupdate.exe, which is part of Samsung’s SW Update software.” Click to expand...
Things are getting a bit out of hand! Patrick, where did Avira get the idea that you were helping in the WU thread? That was Brian and Ryan was involved behind the scenes (re-read the first two posts in this thread). In fact, didn't you see Richard's post on June 22 saying that he had contacted Microsoft as suggested by cluberti? That is called "responsible disclosure". Microsoft MVP Patrick Barker discovered the issue when assisting a user with a Windows Update issue. According to him “it was figured out eventually after using auditpol.exe and registry security auditing (shown below later) that the program that was responsible for disabling Windows Update was Disable_Windowsupdate.exe, which is part of Samsung’s SW Update software.” Click to expand...
Jared Sysnative Staff, BSOD Kernel Dump Expert Joined Feb 3, 2014 Posts 1,591 Jun 25, 2015 #58 Patrick never said in his blog that he was the person helping the user. I think Avira are assuming the situation.
Patrick never said in his blog that he was the person helping the user. I think Avira are assuming the situation.
Corrine Administrator, Microsoft MVP, Security Analyst Staff member Joined Feb 22, 2012 Posts 12,073 Location Upstate, NY Jun 25, 2015 #59 Yes, I know that having read the blog post but, although Patrick's article was good, a link to the original help topic could have helped dispel the misconception by Avira and others. After all, it was Brian who found the culprit file from the registry audit, Richard who tracked down the orcasservice and Stephen who found the SW Update file on the Samsung website. Last edited by a moderator: Jun 26, 2015
Yes, I know that having read the blog post but, although Patrick's article was good, a link to the original help topic could have helped dispel the misconception by Avira and others. After all, it was Brian who found the culprit file from the registry audit, Richard who tracked down the orcasservice and Stephen who found the SW Update file on the Samsung website.
Digerati ModeratorHardware ExpertMicrosoft MVP (Ret.) Staff member Joined Aug 28, 2012 Posts 4,915 Location Nebraska, USA Jun 25, 2015 #60 Corrine said: Things are getting a bit out of hand! Patrick, where did Avira get the idea that you were helping in the WU thread? Click to expand... Just another wannabe journalist with a blog failing to do his/her homework or verify his/her facts before hastily joining the mix. I note she also says, Luckily the Samsung SW Update tool does not come with PCs by default: Users have to download it from Samsung’s website and install it. Click to expand... In the same paragraph, see cites VentureBeat but VentureBeat clearly says (my bold underline added), The SW Update program helps you install and update your software and driver easily. In other words, this is the typical OEM tool that ships with your computer to keep all the manufacturer’s software and drivers updated, as well as any other included third-party software (read: bloatware). Click to expand...
Corrine said: Things are getting a bit out of hand! Patrick, where did Avira get the idea that you were helping in the WU thread? Click to expand... Just another wannabe journalist with a blog failing to do his/her homework or verify his/her facts before hastily joining the mix. I note she also says, Luckily the Samsung SW Update tool does not come with PCs by default: Users have to download it from Samsung’s website and install it. Click to expand... In the same paragraph, see cites VentureBeat but VentureBeat clearly says (my bold underline added), The SW Update program helps you install and update your software and driver easily. In other words, this is the typical OEM tool that ships with your computer to keep all the manufacturer’s software and drivers updated, as well as any other included third-party software (read: bloatware). Click to expand...