Master Card Identity Theft Alert -- Worth it??

jcgriff2

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A family member went to check the balance of her Master Card (M/C) Debit (DR) Card this afternoon and discovered dozens+ of unauthorized charges totaling over $20,000 charged to the card.

This particular card was a M/C and was a DR card v. a Credit Card, so it obviously was tied directly to her bank account. All that I have read in the last hour tells me there is not much difference, if any, between DR & CR (credit card) cards as far as actual liability for the card-holder is concerned. Basically, since fraud is involved, the card-holder is not liable for any of the fraudulent purchases/charges.

2 questions, please. . .

1. Does anyone know if "protection" sites/programs like Master Card's Identity Theft Alert sites are worthwhile? Or have experience with such sites - whether free or not?

Per the M/C site:
MasterCard-Logo_57x42.png

Monitors thousands of websites, chat rooms, forums and networks, and alerts you if your personal information is being bought or sold online.

Master Card IDENTITY THEFT ALERTS

ITEMS WE MONITOR:
  • Bank Account
  • Credit/Debit Cards
  • Email Addresses
  • Phone Numbers
  • Medical ID Number
  • Social Security Number
  • Driver's License
  • Passport Number
https://www.mastercard.us/en-us/consumers/features-benefits/safety-and-security.html
https://www.mastercardidtheftalerts.com/identity-theft-alerts


2.
Have you been the victim of credit card/credit fraud or identity theft?

Unfortunately, the answer for me is YES -- and more than once over the last 30+ years.

The first time I was a victim of fraud was during college in the 1980's while working for E. I. DuPont as an intern under Drexel University's Cooperative Education Program (co-op/ intern).

Parking at DuPont's Wilmington, DE, HQ was a nightmare and very expensive. In 1985, monthly parking costs averaged >$150/month (~$400 in 2015 dollars). I parked about 1-2 blocks away and often had to leave my car keys with the lot attendant so they could move cars around to accommodate everyone. No problems or incidents for years until one day at ~4:15 pm, I get a call from a department store asking if I gave permission for a young male to use my credit card to purchase several thousands of dollars of jewelry. I of course said "No" -- and the chase was on.

I quickly realized that my wallet was missing and so were the 37 (no joke or exaggeration) credit cards it contained. Turns out I had left it in the car; several cars were vandalized/burglarized, including mine, that day during lunch.

Back then, credit card-holders were generally liable for the first $50 on each card, a potential $1,850 hit for me. I ended up suing the parking lot since they had possession of my car keys and therefore had possession of the interior of the car (very important point in the court case). Parking customers of this specific lot had no choice whether to leave car keys with the lot attendant - you had to. Period.

Later that evening, Delaware State Police caught the several teens (all under 18) involved in the theft and use of my credit cards. A DE State Police Corporal read me the riot act about having so many credit cards at my young age, to which I [politely :0] told him that it was none of his business, regardless of the fact that I was in my early 20s then (which he focused on for some reason). The teens had charged over $10,000 ($22,000 in 2015 dollars) to my credit cards in less than 6 hours. Not bad for a few hours work. There were no Debit Cards in existence back then as far as I recall.

The last time for me - several years ago when my identity was stolen. A huge mess that ended up with a visit by Homeland Security Agents because several plane tickets for one-way trips going from the Dominican Republic to Newark, NJ to Providence, RI, were charged to my American Express cards; a relative of one of the named passengers was on a terrorism watch list.

All I can say to you younger kids -- be careful with your credit cards and vigilant with your overall credit.

There were other episodes besides the two I mentioned above.
 
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charges totaling over $20,000 charged to the card

I'd have a stroke.

I only have a debit card right now, and I use it as credit every chance I get as I'd rather not have the person practically breathing over my shoulder to see my pin #.
 
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I believe the $50 limit is still the law but many cards waive that. But that may also be tied to when you report it.

AFAIK, my identity has not been stolen/compromised - but with the most recent hacking of the US Office of Personnel Management now reporting to affect ~20M people who underwent a background check since 2000, and maybe prior to 2000, that may change. :(

I don't use any of those identity protection services. But I do have 3 debit and 3 credit cards I carry. These cards are through my banks and credit unions and for each one, I setup email notifications for ANY activity on those accounts. So if I buy some hamburger buns from the Kwik Shop 2 blocks away, I have an email in my inbox by the time I get home telling me where and how much was charged to my card.

That said, because of the Target hacking and then Home Depot I received free ID protection/credit monitoring for a couple years.
 
I have a debit card and a credit card and there have been times where I was just saved from being scammed. I am not sure if this is applicable in the US but here in India, banks have issued a new card since the government passed some kind of directive to banks. In the new cards, whenever I transact, I have to enter a 4 digit PIN code which is known by me. So, every time I do a purchase, I have to enter it else it will fail. This has also enabled the shops not to ask for a signature on the receipt since they know that it is me who is doing the transactions.
 
In the UK we've been using Chip and Pin exclusively since the 14th Feb 2006. All retailers must now use PIN's. It's very strange to hear the US still talking about signature cards.
 
They are just not implementing the chip cards here. A couple of mine are chipped, but not all retailers use them. I think they will mandatory by some October 2015 deadline here. It's about time since the chipped card technologies was first developed in the 90s.

The problem with US is we had the first and therefore have the oldest electronic payment system in the world. So it is pretty hard to change out the entire foundation of a system that is that big and established.

I have noticed recently at a few gas pumps here, they require you enter the zip code (similar to UK postal codes) associated with the credit card's billing address. Certainly not a fool proof security measure, but it helps.
 
I think there is a deadline coming up pretty soon for chipped cards in the US.

Both my credit cards have chips in them my debit does not.

While I was in Australia I had to run everything even my debit card as "Credit" as I think everything there is required to be chipped.
 
After reviewing the family member's credit card statement, there is little doubt that a gang is at work purchasing high end goods for resale (or possible return...?), probably for drug money.

Gucci made the list at over $1,000 as did other high end retailers. Armani, Saks Fifth Avenue, Polo Ralph Lauren, Victoria's Secret, etc...

Then there was Walmart, Khols, etc...

$191 at a gas station (single purchase) - must be a truck or they filled up a lot of cars without resetting the pump, which they did to me in the 1980s.

Can't forget food -- but not what you may think - McDonald's, Burger King, Wendy's, Dunkin Donuts -- that's it. The gang probably was in a hurry.

Oh... almost forgot. $331 charge at Hooters!

All charges occurred within a 22 mile radius of Chicago; the family member lives in & was in New Jersey during the ~week theft run (thefts occurred only on 2 Saturdays though -- smart of the criminals to do so as most charges are "pending" and would not have cleared until today).
 
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In the UK we've been using Chip and Pin exclusively since the 14th Feb 2006. All retailers must now use PIN's. It's very strange to hear the US still talking about signature cards.

My store has chip & pin able card readers, has trained all cashiers how to accept chip & pin, but hasn't yet enabled it...
 

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