HP Envy 700-074 Hyper-V PLATFORM Bootloop

nconfer13

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Feb 15, 2014
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Hello everyone, I have an new problem for all to be aware of:

As I also have the HP Envy 700-074 model, running a cleanly installed Windows 8.1 Pro 64-bit version. Installed all drivers successfully, installed all updates to-date, in Legacy mode, and my Virtualization option in BIOS is enable, all should seem right. Well, be informed by this post that if you go to Control Panel > Programs and Features and enable (check) all Hyper-V components. Now, when I "Apply all updates" (after checking all Hyper-V boxes), restart the computer (to apply the updates), my computer loops endlessly.

I have pin-pointed the problem though. After going into Safe Mode with Networking mode, disabled (uncheck) the HYPER-V PLATFORM option, my computer then boots successfully, and I can connect to an external server using the Hyper-V Manager.

With that being said, I need help from you fellow forum participants, thank you in advance.
 
I am having a similar problem, although mine doesn't go into a boot loop. It just hangs with the spinning dots on the screen. What is frustrating is that earlier I had HyperV running with Windows 8.1 (I upgraded from 8.0 which came preinstalled to 8.1 and then added the Pro pack). However I was having other computer issues so decided to install a "clean" 8.1 without any of the HP crapware. Because of this I know it works but I'm wondering if it's just an issue with a driver.
 
Well I've been able to narrow it down to the Ralink RT3290 Wifi/Bluetooth PCIe card that comes with the computer. I found some posts on other websites where people have been having problems with this card and HyperV depending on the drivers. I haven't found the correct drivers to get it to work successfully but if I pull it out of the computer then I have zero problems with getting it to boot and running HyperV sessions.
 
Well I've been able to narrow it down to the Ralink RT3290 Wifi/Bluetooth PCIe card that comes with the computer. I found some posts on other websites where people have been having problems with this card and HyperV depending on the drivers. I haven't found the correct drivers to get it to work successfully but if I pull it out of the computer then I have zero problems with getting it to boot and running HyperV sessions.

Does your PC have a NIC installed, if so, assign that as your network adapter in that particular Hyper-V setup. When using Hyper-V or any other software for a virtual machine, it's recommended that you have a secondary NIC installed and use that for any VM setups. There have been reported issues of using the primary NIC as the VM NIC.
 
Well I've been able to narrow it down to the Ralink RT3290 Wifi/Bluetooth PCIe card that comes with the computer. I found some posts on other websites where people have been having problems with this card and HyperV depending on the drivers. I haven't found the correct drivers to get it to work successfully but if I pull it out of the computer then I have zero problems with getting it to boot and running HyperV sessions.

Removing the Ralink worked for me.
Thanks!
I only bought this machine because it was cheap ($480 refurbished) and could accommodate 32GB so I could run VMs on it.
If I hadn't run across your post I would have returned the machine.
 
Bluetooth has problems transitioning between Win8 and 8.1
You must use 8.1 drivers

Beyond that, in most cases (on newer HP's) the card is in a slot on the mobo (it's like an mSATA slot or the wifi slots in laptops)
You can remove the card from the system if you don't need it.
 
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