HP Envy 700-074 Hyper-V PLATFORM Bootloop

nconfer13 · Feb 16, 2014

Hello everyone, I have an new problem for all to be aware of:

As I also have the HP Envy 700-074 model, running a cleanly installed Windows 8.1 Pro 64-bit version. Installed all drivers successfully, installed all updates to-date, in Legacy mode, and my Virtualization option in BIOS is enable, all should seem right. Well, be informed by this post that if you go to Control Panel > Programs and Features and enable (check) all Hyper-V components. Now, when I "Apply all updates" (after checking all Hyper-V boxes), restart the computer (to apply the updates), my computer loops endlessly.

I have pin-pointed the problem though. After going into Safe Mode with Networking mode, disabled (uncheck) the HYPER-V PLATFORM option, my computer then boots successfully, and I can connect to an external server using the Hyper-V Manager.

With that being said, I need help from you fellow forum participants, thank you in advance.

swallman · Mar 12, 2014

I am having a similar problem, although mine doesn't go into a boot loop. It just hangs with the spinning dots on the screen. What is frustrating is that earlier I had HyperV running with Windows 8.1 (I upgraded from 8.0 which came preinstalled to 8.1 and then added the Pro pack). However I was having other computer issues so decided to install a "clean" 8.1 without any of the HP crapware. Because of this I know it works but I'm wondering if it's just an issue with a driver.

Wrench97 · Mar 12, 2014

It very well could be have you tried F8 safe mode?

swallman · Mar 12, 2014

Well I've been able to narrow it down to the Ralink RT3290 Wifi/Bluetooth PCIe card that comes with the computer. I found some posts on other websites where people have been having problems with this card and HyperV depending on the drivers. I haven't found the correct drivers to get it to work successfully but if I pull it out of the computer then I have zero problems with getting it to boot and running HyperV sessions.

bassfisher6522 · Mar 13, 2014

swallman said:
Well I've been able to narrow it down to the Ralink RT3290 Wifi/Bluetooth PCIe card that comes with the computer. I found some posts on other websites where people have been having problems with this card and HyperV depending on the drivers. I haven't found the correct drivers to get it to work successfully but if I pull it out of the computer then I have zero problems with getting it to boot and running HyperV sessions.

Does your PC have a NIC installed, if so, assign that as your network adapter in that particular Hyper-V setup. When using Hyper-V or any other software for a virtual machine, it's recommended that you have a secondary NIC installed and use that for any VM setups. There have been reported issues of using the primary NIC as the VM NIC.

IsYet · Mar 28, 2014

swallman said:
Well I've been able to narrow it down to the Ralink RT3290 Wifi/Bluetooth PCIe card that comes with the computer. I found some posts on other websites where people have been having problems with this card and HyperV depending on the drivers. I haven't found the correct drivers to get it to work successfully but if I pull it out of the computer then I have zero problems with getting it to boot and running HyperV sessions.

Removing the Ralink worked for me.
Thanks!
I only bought this machine because it was cheap ($480 refurbished) and could accommodate 32GB so I could run VMs on it.
If I hadn't run across your post I would have returned the machine.

usasma · Mar 29, 2014

Bluetooth has problems transitioning between Win8 and 8.1
You must use 8.1 drivers

Beyond that, in most cases (on newer HP's) the card is in a slot on the mobo (it's like an mSATA slot or the wifi slots in laptops)
You can remove the card from the system if you don't need it.

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HP Envy 700-074 Hyper-V PLATFORM Bootloop

nconfer13

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swallman

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Wrench97

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swallman

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bassfisher6522

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IsYet

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usasma

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