Re: Crash and upon restart: "api-ms-win-downlevel-shlwapi-l1-1-0.dll is missing"
Have you run SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt? If so, what were the results?
Have you run These DISM commands from an elevated (Run as administrator) Command Prompt?:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
What OS are you using? Are you fully up to date on Windows Updates?
Please search your hard drive for copies of this file ( api-ms-win-downlevel-shlwapi-l1-1-0.dll ).
On my Win8.1 64 bit installation I have 4 copies of it:
- C:\Windows\System32
Last Modified: Thursday, August 22, 2013, 7:45:47 AM
- C:\Windows\SysWOW64
Last Modified: Thursday, August 22, 2013, 12:17:38 AM
- C:\Windows\WinSxS\amd64_microsoft-windows-shellapinamespace_31bf3856ad364e35_6.3.9600.16384_none_00ab70a0f558274f
Last Modified: Thursday, August 22, 2013, 7:45:47 AM
- C:\Windows\WinSxS\x86_microsoft-windows-shellapinamespace_31bf3856ad364e35_6.3.9600.16384_none_a48cd51d3cfab619
Last Modified: Thursday, August 22, 2013, 12:17:38 AM