[SOLVED] CBS Log Problem

Gibbo · Jan 25, 2013

Iv got a CBS log problem that is unable to be fix
can someone please help me cheers

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 8054 Mb
Graphics Card: ATI Mobility Radeon HD 5650, 1024 Mb
Hard Drives: C: Total - 464545 MB, Free - 15035 MB; E: Total - 953747 MB, Free - 8437 MB;
Motherboard: Acer, TravelMate 5740G
Antivirus: avast! Antivirus, Updated and Enabled

niemiro · Jan 26, 2013

Hello Gibbo, and welcome to Sysnative :)

Can you please describe what exactly the problem is?

Then,

Export CBS folder

Click the Start button

then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Attach the CBS.zip file created as instructed below.

Click the paper clip icon in the topic toolbar which will open a new window.
Click Add Files in the upper right corner
Click Select Files
Navigate to your desktop and select the saved zip file (i.e., C:\Users\{Your Username}\Desktop\CBS.zip)
The attached file will be highlighted and have a check mark in the box.
Click Done.

Good luck!

Richard

Gibbo · Jan 26, 2013

Thanks mate ,When you use disk doctor it says iv got an error and cant fix it.My computer crashs a bit but thats about all thanks for your help dont know much about it :thumbsup2:

Corrine · Jan 26, 2013

Hi, Gibbo.

In order to assist you with your problem, please see Richard's instructions above for exporting and attaching the CBS.log.

Thank you.

Gibbo · Jan 26, 2013

Here it is cheers

niemiro · Jan 27, 2013

Hello again :)

You have one small corruption. It doesn't look like anything too major.

This post will just get a few bits of information about the file in question so I can put together a fix for you.

Download SFCFix.exe and save this to your Desktop: https://www.sysnative.com/forums/downloads/sfcfix/
Download the SFCFixScript.txt file attached to this post, and save it to your Desktop also.

Go to your Desktop and single click on SFCFixScript.txt, drag it on top of SFCFix.exe, and release.

SFCFix will open and get that extra information about the file in question. Once it has finished (1-2 minutes max), it will open a logfile. Please copy and paste the logfile into your next post.

Thank you!

Richard

Gibbo · Jan 27, 2013

SFCFix version 1.2.1.0 by niemiro.
Start time: 2013-01-28 01:36:46.862
Using .txt script file at C:\Users\Kym Gibbs\Desktop\SFCFixScript (1).txt

FileScan::
[0: 1] C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7600.16385_none_3de8def0db722996\autochk.exe
Expected: O9osH5IuxnI1PLLylnIPx189Vzpvz4ebIg63k2Ec+C4=
Expected: 6.1.7600.16385
Trace not available.

[1: 1] C:\Windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.1.7600.16385_none_e1ca436d2314b860\autochk.exe
Expected: o0R8JW097gyZmiINDk9KRx4utgJCMkdLxH26ow7VsCU=
Expected: 6.1.7600.16385
Trace not available.

[2: 2] C:\Windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_e3fb573520033bfa\autochk.exe
Expected: LgNTZumhom+xXx5IVwVuateTK86Mxou0tlVgn0JNJ1Y=
Expected: 6.1.7601.17514
Trace not available.

[C:\Windows\SysWOW64\autochk.exe]

[3: 2] C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_4019f2b8d860ad30\autochk.exe
Expected: e8hHzmwtKcM08NFgC7veOTP/Rfa+5RhvRC5icKP57E4= Found: nkptQaMYm9CD8Oi/4/cJojuSS5BBM5lDvV2Z+tu0nLA=
Expected: 6.1.7601.17514 Found: Version number not available.
Trace not available.

[C:\Windows\System32\autochk.exe]
FileScan:: directive completed successfully.

Successfully processed all directives.
SFCFix version 1.2.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2013-01-28 01:39:45.445

Gibbo · Jan 28, 2013

Ill be happy to donate some $$ to your forum :thumbsup2: for all your help thanks again

niemiro · Jan 28, 2013

Thank you very much for that log. Let's begin the fix. Please download the attached SFCFixScript.zip to your Desktop, and drag and drop it on top of SFCFix.exe, just like you did last time.

When a logfile opens, please copy and paste it here.

Gibbo said:
Ill be happy to donate some $$ to your forum :thumbsup2: for all your help thanks again

That is extremely kind of you. All of us are volunteers, and we donate our time for free, and we most certainly never expect any donation. However, the server costs a lot of money to keep running, and without the server, there would be no sysnative.com.

I will continue to work to resolve your issue, and hopefully we will be able to get to the bottom of it soon. However, if you would like to donate to keep the website running, we would all be extremely grateful.

Richard

Gibbo · Jan 28, 2013

SFCFix version 1.2.1.0 by niemiro.
Start time: 2013-01-28 09:34:03.354
Not using a script file.

Successfully processed all directives.
SFCFix version 1.2.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2013-01-28 09:34:03.355
----------------------EOF-----------------------

Gibbo · Jan 28, 2013

Am i meant to unzip it

Gibbo · Jan 28, 2013

SFCFix version 1.2.1.0 by niemiro.
Start time: 2013-01-28 09:57:23.659
Using .zip script file at C:\Users\Kym Gibbs\Desktop\SFCFixScript.zip

TakePermissions::
Failed to create new datablock for file or folder C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_4019f2b8d860ad30\autochk.exe
TakePermissions:: directive failed to complete successfully.

CopyFiles::
Failed to copy file \\?\C:\Users\Kym to \\?\Gibbs\AppData\Local\niemiro\Archive\autochk.exe with error code 0x3.
CopyFiles:: directive failed to complete successfully.

RestorePermissions::
Failed to find stored datablock for file C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_4019f2b8d860ad30\autochk.exe in RestoreFromDataBlock.
RestorePermissions:: directive failed to complete successfully.

Failed to process all directives successfully.
SFCFix version 1.2.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2013-01-28 09:57:24.273

niemiro · Jan 28, 2013

Hello again :)

You did it perfectly the second time. Unfortunately, the script failed to complete due to a small bug in SFCFix. I am currently at work, and cannot fix SFCFix here. Can you please bear with me until this evening so I can make the script work?

Thank you for your patience,

Richard

Gibbo · Jan 28, 2013

No worries mate

niemiro · Jan 29, 2013

Hello again :)

Can you please download a new copy of SFCFix (I have fixed some bugs to make it run, hence you do need a new copy) from here: https://www.sysnative.com/forums/downloads/sfcfix/

and then run exactly the same script I gave you in post 9 (https://www.sysnative.com/forums/windows-7-%7C-windows-vista/5121-cbs-log-problem.html#post38843)

and send me the logfile.

Thank you!

Richard

Gibbo · Jan 29, 2013

SFCFix version 1.2.2.0 by niemiro.
Start time: 2013-01-29 23:35:10.835
Using .zip script file at C:\Users\Kym Gibbs\Desktop\SFCFixScript.zip

TakePermissions::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_4019f2b8d860ad30\autochk.exe
TakePermissions:: directive completed successfully.

CopyFiles::
Successfully copied file \\?\C:\Users\Kym Gibbs\AppData\Local\niemiro\Archive\autochk.exe to \\?\C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_4019f2b8d860ad30\autochk.exe.
CopyFiles:: directive completed successfully.

RestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_4019f2b8d860ad30\autochk.exe
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_4019f2b8d860ad30\autochk.exe
RestorePermissions:: directive completed successfully.

Successfully processed all directives.
SFCFix version 1.2.2.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2013-01-29 23:35:12.050
----------------------EOF-----------------------

niemiro · Jan 30, 2013

Look awesome :) Can you please re-run SFC and confirm whether or not your problem is resolved? Thank you!

Gibbo · Jan 30, 2013

Yep doing it now

Gibbo · Jan 30, 2013

How do you reckon i would iv got this problem mate

niemiro · Jan 30, 2013

Gibbo said:
Yep doing it now

Thanks :)

Gibbo said:
How do you reckon i would iv got this problem mate

It is impossible for me to be sure. However, the good news is that it does not look to be either infection or particularly concerning hardware failure. Yes, I can't guarantee that it isn't either of these, but it doesn't look to be.

It appears to be just a sporadic failure, and I don't think it will give you any grief in the future. Anything from a power failure, to the updating process failed to completely copy the file, or a small section of disk went bad under normal wear & tear, etc. etc.

Basically, I cannot give you a definite answer, unfortunately. However, I do not believe it to be anything particularly concerning. I think it was just a one off bit of bad luck, personally. Obviously, you should have good backups of your data, just in case this is an indication of something to come, but personally, I do not think there is enough evidence to be particularly concerned.

Richard

[SOLVED] CBS Log Problem

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