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[SOLVED] [7SP1Ult x64] Unable to update optional updates.

softwaremaniac

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Re: Unable to update optional updates.

Please install only that update again, and when it fails, attach CBS.log.
 

softwaremaniac

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Re: Unable to update optional updates.

Install Update with DISM


  1. Download the update MSU here: http://download.windowsupdate.com/c/msdownload/update/software/secu/2018/02/windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4074598-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 

Han Solo

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Re: Unable to update optional updates.

I get an error message:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Windows\system32>cd C:\temp


C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798
.msu -f:* C:\temp
Microsoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.


Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1
b83cb798.msu.




C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798
.msu -f:* C:\temp
Microsoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.


Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1
b83cb798.msu.




C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798
.msu -f:* C:\temp
Microsoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.


Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1
b83cb798.msu.




C:\Temp>expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798
.msu -f:* C:\temp
Microsoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.


Can't open input file: windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1
b83cb798.msu.




C:\Temp>
 

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softwaremaniac

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Re: Unable to update optional updates.

Did you copy the file to the C:\temp directory?
 

Han Solo

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Re: Unable to update optional updates.

Look again at my post. I added the cbs log. I moved the msu from downloads folder to temp.
 

softwaremaniac

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Re: Unable to update optional updates.

Open CMD as admin and enter the following commands:

Code:
net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
net start wuauserv
Afterwards, please try updating the normal way through Windows Update.
 

softwaremaniac

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Re: Unable to update optional updates.

Export registry as hive


  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file CBS (with no file extension) and save it to your Desktop.

Zip up that file and upload it for me please :)
 

softwaremaniac

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Re: Unable to update optional updates.

I will have a look tonight!
 

Han Solo

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Re: Unable to update optional updates.

BTW. Today I did a registry defragmentation using registry life by ChemTable Software. I usually do this once a month.
 

softwaremaniac

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Re: Unable to update optional updates.

I do not recommend using such software, because it can cause more harm than good.
 

Han Solo

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Re: Unable to update optional updates.

Recently I used BleachBit to free up space thinking it might help with updates. Instead I get an error message when I try to change default program for a particular file. See attached. Also I tried using WindowsUpdateDiagnostic.diagcab to fix updates but it didn't help.
 

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softwaremaniac

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Re: Unable to update optional updates.

What issues persist now?
 

Han Solo

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Re: Unable to update optional updates.

I still can't update the rollup KB4074598.
 

softwaremaniac

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Re: Unable to update optional updates.

Attempt to install the update and when it fails, attach CBS.log.
 

Han Solo

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Re: Unable to update optional updates.

CBS log attached. BTW I tried using windows repair (all in one) free version and used their windows update repair. I also tried downloading the msu from microsoft update catalog and installing it myself. None of that helped.
 

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Han Solo

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Re: Unable to update optional updates.

I was advised at another forum to provide you with a SFCFix.txt and a SURT log. I've attached the SFC utility log just in case.
 

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