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[SOLVED] [7SP1Ult x64] Unable to update optional updates.

Han Solo

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Until recently I have been able to update all important windows updates. I am trying to install all optional updates especially language packages but every time I do I have to reinstall many important windows update all over again. I am doing this because in order to install AMD software all windows updates need to be installed in a Win 7 PC. SFC has been checked and is valid. This is my CBS folder WeTransfer. Originally the CBS folder was ~50 GB but I deleted some log files and restarted PC. I also have done the SURT/DISM scan. I have a Windows 7 Ultimate 6.1.7601.24023 Service Pack 1 64-bit PC.
 

softwaremaniac

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Re: Unable to update optional updates.

Hello and welcome to Sysnative!
Which AMD software are you trying to install and which optional updates are listed?
 

Han Solo

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Re: Unable to update optional updates.

I am trying to install radeon-software-adrenalin-18.1.1-minimalsetup-180118_web.exe and I seem to have installed all the language packages after a lot of hardship. Updates see attached.
 

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softwaremaniac

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Re: Unable to update optional updates.

Do not install the Previews as they cause more issues than good. Do any error messages come up when installing Adrenalin?
 

Han Solo

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Re: Unable to update optional updates.

According to the log, see attached. Besides what I am really trying to do is get rid of video slicing that I get when watching video streaming on some sites. I'm never sure if it's the graphic card or something else since I get the same thing when using the Intel graphic card. This is why I am attempting a clean install. (Clean Install AMD Graphics Drivers | Community). Just in case these are my specs:
Motherboard
ASRock Z77 Extreme4 (CPUSocket)
CPU
Intel Core i5 3570K @ 3.40GHz
Ivy Bridge 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)
Graphics
DELL M770 (1280x1024@60Hz)
Intel HD Graphics 4000 (ASRock)
1024MB ATI AMD Radeon R7 200 Series (Sapphire/PCPartner)
CrossFire Disabled
Graphics Chipset - AMD Radeon R7 200 Series
Memory Size - 1024 MB
Memory Type - GDDR5
Core Clock - 950 MHz
Windows Version - Windows 7 (Service Pack 1) (64 bit)
System Memory - 16 GB
CPU Type - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Radeon Software Crimson ReLive Edition 17.2.1 Driver Version 16.60.2011 (Windows Driver Store Version 21.19.519.0)
 

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softwaremaniac

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Re: Unable to update optional updates.

I think the warning on the website is just a precaution. In all my years of handling computers, I've never had to install an optional update as a prerequisite for something else to work.
Did you try an older version?
 

Han Solo

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Re: Unable to update optional updates.

Do you mean the log? I think I've had better luck with older versions but I think I would still have the video slicing problem.
 

softwaremaniac

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Re: Unable to update optional updates.

I meant the older driver version.
 

Han Solo

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Re: Unable to update optional updates.

You mentioned the warning on the website, I think you are referring to the fail mentioned in the log.
 

softwaremaniac

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Re: Unable to update optional updates.

oh, the warning refered to having all the optional updates installed.
 

Han Solo

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Re: Unable to update optional updates.

I guess I could install an older driver but I would still have the video slicing.
 

softwaremaniac

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Re: Unable to update optional updates.

I don't believe this is related to Windows Update and I would therefore recommend visiting our Hardware forum or Windows 7 forum. Are there currently any optional updates to be installed?
 

Han Solo

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Re: Unable to update optional updates.

As you can see the important updates need to be installed. Hopefully I won't have to go back and forth with the installment as I did before. From the previous attachment you can see those are the only optional updates to be installed and at this point I don't know if I need them. I'll post on the hardware forum and I would appreciate it if you would help in that thread if you could.
 

softwaremaniac

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Re: Unable to update optional updates.

Wait. All of these updates need to be installed? If so, go ahead and try all the important ones and attach CBS.log if any fail.
 

Han Solo

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Re: Unable to update optional updates.

OK. I have completed updating the important updates. At first it stated that 5 were not successful so I retried. After the second try all important updates were successful. The CBS folder is now 3 GB. After restarting PC. Windows Update informs me that there are now 5 optional and no important updates. See attachment.
 

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softwaremaniac

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Re: Unable to update optional updates.

These can safely be ignored.
 

softwaremaniac

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Re: Unable to update optional updates.

Are there any other issues?
 

Han Solo

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Re: Unable to update optional updates.

Actually I just did an important update, 3 successful and one failed. See attached.
 

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softwaremaniac

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Re: Unable to update optional updates.

Attach CBS.log.
 
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