OK. So I tried a few things. I did create an AMD folder when I extracted the .exe but there were many msi files so I didn't know which one to use. Instead I tried to uninstall amd via programs list but when the amd software was uninstalling the screen went black, the monitor was still on. So I had to force a reboot after awhile. So I used the troubleshooter from MS that you provided and uninstalled amd branding and amd user experience program installer. Again I used the programs list to uninstall but now the screen didn't go black but the progress bar got stuck at about 10% or so.