M MisterGoupil Active member Joined Aug 16, 2015 Posts 25 Location France Aug 24, 2015 #1 Hi, My 2 cd/DVD are recognized in list of devices but cannot read the contains. When i want to read a cd/dvd it show this message Can you help me ? Thank you very much in advance.
Hi, My 2 cd/DVD are recognized in list of devices but cannot read the contains. When i want to read a cd/dvd it show this message Can you help me ? Thank you very much in advance.
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,195 Location %systemroot% Aug 25, 2015 #2 Have you changed the boot order in your BIOS, so that it set with the CD/DVD option having first priority?
Have you changed the boot order in your BIOS, so that it set with the CD/DVD option having first priority?
M MisterGoupil Active member Joined Aug 16, 2015 Posts 25 Location France Aug 26, 2015 #3 Yes but before my migration from 8.1 to 10 Pro. What do you think ?
M MisterGoupil Active member Joined Aug 16, 2015 Posts 25 Location France Aug 28, 2015 #4 Hello all, Who can help me ? Please !:wave:
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,541 Location New Jersey Shore Aug 28, 2015 #5 Have you tried the CDs/DVDs in question in another system? I believe the error message in post #1 says to insert a disc.
Have you tried the CDs/DVDs in question in another system? I believe the error message in post #1 says to insert a disc.
blueelvis BSOD Kernel Dump Senior Analyst Joined Apr 14, 2014 Posts 970 Location India Aug 29, 2015 #6 x BlueRobot said: Have you changed the boot order in your BIOS, so that it set with the CD/DVD option having first priority? Click to expand... No offence Harry but, would it matter if the boot order in BIOS has been changed? @MisterGoupil - Please try jcgriff2's suggestion and in case the CD's/DVD's work fine on other system, there is a chance that the lens (Reading mechanism of the drive) is damaged. -Pranav
x BlueRobot said: Have you changed the boot order in your BIOS, so that it set with the CD/DVD option having first priority? Click to expand... No offence Harry but, would it matter if the boot order in BIOS has been changed? @MisterGoupil - Please try jcgriff2's suggestion and in case the CD's/DVD's work fine on other system, there is a chance that the lens (Reading mechanism of the drive) is damaged. -Pranav