D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #1 Error 0x80073701 w/Windows Update & New Roles/Features Add (Win Server 2016) Good morning[FONT=Verdana,Arial,Tahoma,Calibri,Geneva,sans-serif], We are in trouble rigth now. We are getting this message when we try to Add/Remove Roles/Features. We have more tan 100 Servers afected. I've seen that you helped other mates with this nightmare. I provide you the information required before opening the thread. Cal you help us? I attached the results of the tests required. Thanks in Advance. [/FONT] Attachments sfcscannow.png 11.4 KB · Views: 6 dismonline.png 7 KB · Views: 5 CBS.log 538.6 KB · Views: 0 scfix.png 16.4 KB · Views: 5
Error 0x80073701 w/Windows Update & New Roles/Features Add (Win Server 2016) Good morning[FONT=Verdana,Arial,Tahoma,Calibri,Geneva,sans-serif], We are in trouble rigth now. We are getting this message when we try to Add/Remove Roles/Features. We have more tan 100 Servers afected. I've seen that you helped other mates with this nightmare. I provide you the information required before opening the thread. Cal you help us? I attached the results of the tests required. Thanks in Advance. [/FONT]
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #2 Hello and welcome! Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Try installing the update just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up and attach the LogFile.PML file as well as your CBS.log
Hello and welcome! Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Try installing the update just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up and attach the LogFile.PML file as well as your CBS.log
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #3 Ok. Attached Thank you. Attachments CBS.zip 37 KB · Views: 1 Logfile.zip 334.6 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #4 Please do the same again, but this time while enabling a role.
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #5 Actually, I did it uninstalling a feature: Windows Defender. Logs are by the moment of unistallation. The problem is not Windows Updates related, in fact I patched the server succesfully . The server is up to date. The problem appears only when you install or uninstall any roles or features. would you like me to install a role for example print server? Many thanks Regards
Actually, I did it uninstalling a feature: Windows Defender. Logs are by the moment of unistallation. The problem is not Windows Updates related, in fact I patched the server succesfully . The server is up to date. The problem appears only when you install or uninstall any roles or features. would you like me to install a role for example print server? Many thanks Regards
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #6 Yes, and make sure ProcMon is enabled. And FYI, the problem is Windows Update related, it's just not related to updates, but to roles :)
Yes, and make sure ProcMon is enabled. And FYI, the problem is Windows Update related, it's just not related to updates, but to roles :)
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #7 Ok, let me prepare this logs. Probably you don’t have news from me until Monday. But I will try! Yes, I started to think that some W. Update installed is causing the problem. Because in our case I don’t see language errors in CBS.log. Thanks again. David.
Ok, let me prepare this logs. Probably you don’t have news from me until Monday. But I will try! Yes, I started to think that some W. Update installed is causing the problem. Because in our case I don’t see language errors in CBS.log. Thanks again. David.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #8 They are not present not visible in the CBS.log, but rather through ProcMon.
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #9 I can't wait to solve this...:lolg: I tried to install print server role with procmon enabled. There you have. Thanks. Attachments CBS_2.zip 134 KB · Views: 0 Logfile_2.zip 407.5 KB · Views: 1
I can't wait to solve this...:lolg: I tried to install print server role with procmon enabled. There you have. Thanks.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #10 Your log is way too small. Are you filtering the events?
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #11 I'm deleting CBS log every time that I'm trying to install/uninstall the role. If you refer to procmon maybe yes... let me check,
I'm deleting CBS log every time that I'm trying to install/uninstall the role. If you refer to procmon maybe yes... let me check,
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #12 I'm referring to ProcMon, because the logs are a few KBs in size when they should be even a few GBs sometimes...
I'm referring to ProcMon, because the logs are a few KBs in size when they should be even a few GBs sometimes...
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #13 Now compressed 40MB How can I attach with this size?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #14 Use a file sharing service like Dropbox
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #15 https://1drv.ms/u/s!Aq72cZc6Prkpf32LmFE5km5N8DI There you have. Regards.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #16 Thanks! Is KB4022723 installed on the Server?
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #17 Attached all the updates installed. Lately, Microsoft provide Cumulative W.Updates (monthly). Probably is included in one of the Cumulatives installed. I updated the server recently trying to solve the problem. But no luck. Thanks! Attachments updates.png 45.8 KB · Views: 0
Attached all the updates installed. Lately, Microsoft provide Cumulative W.Updates (monthly). Probably is included in one of the Cumulatives installed. I updated the server recently trying to solve the problem. But no luck. Thanks!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Feb 1, 2019 #18 OK, let's start fixing! SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. Attachments SFCFixScript.txt 2.3 KB · Views: 4
OK, let's start fixing! SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
D dbernal Active member Joined Jan 31, 2019 Posts 30 Feb 1, 2019 #19 Ok! I'm going to have dinner! I will pass the script later. Again many many thanks for your Help. We talk later or tomrrow! Take some rest man! Regards.
Ok! I'm going to have dinner! I will pass the script later. Again many many thanks for your Help. We talk later or tomrrow! Take some rest man! Regards.