[SOLVED] wuThread

D

dbernal

Active member
Joined
Jan 31, 2019
Posts
30
Error 0x80073701 w/Windows Update & New Roles/Features Add (Win Server 2016)

Good morning[FONT=Verdana,Arial,Tahoma,Calibri,Geneva,sans-serif],

We are in trouble rigth now. We are getting this message when we try to Add/Remove Roles/Features. We have more tan 100 Servers afected.


I've seen that you helped other mates with this nightmare.


I provide you the information required before opening the thread. Cal you help us?

I attached the results of the tests required.

Thanks in Advance.
[/FONT]​
 

Attachments

  • sfcscannow.png
    sfcscannow.png
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  • dismonline.png
    dismonline.png
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  • CBS.log
    CBS.log
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  • scfix.png
    scfix.png
    16.4 KB · Views: 5
Hello and welcome!

Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing the update just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log
 
Actually, I did it uninstalling a feature: Windows Defender. Logs are by the moment of unistallation.

The problem is not Windows Updates related, in fact I patched the server succesfully . The server is up to date.

The problem appears only when you install or uninstall any roles or features.

would you like me to install a role for example print server?

Many thanks
Regards
 
Ok, let me prepare this logs.
Probably you don’t have news from me until Monday. But I will try!

Yes, I started to think that some W. Update installed is causing the problem. Because in our case I don’t see language errors in CBS.log.

Thanks again.
David.
 
I can't wait to solve this...:lolg:

I tried to install print server role with procmon enabled.

There you have.
Thanks.
 

Attachments

I'm deleting CBS log every time that I'm trying to install/uninstall the role.

If you refer to procmon maybe yes... let me check,
 
Attached all the updates installed.

Lately, Microsoft provide Cumulative W.Updates (monthly). Probably is included in one of the Cumulatives installed.

I updated the server recently trying to solve the problem. But no luck.

Thanks!
 

Attachments

  • updates.png
    updates.png
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OK, let's start fixing!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Ok! I'm going to have dinner!
I will pass the script later.
Again many many thanks for your Help. We talk later or tomrrow! Take some rest man!
Regards.
 
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