Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 1, 2015 #21 Alright :) So you ran Windows Repair AIO, right?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 1, 2015 #23 Alright, now can you try following the instructions in the post below? You should have access to the Temp folder. https://www.sysnative.com/forums/wi...b3060716-kb3071756-post125560.html#post125560
Alright, now can you try following the instructions in the post below? You should have access to the Temp folder. https://www.sysnative.com/forums/wi...b3060716-kb3071756-post125560.html#post125560
M mari Well-known member Joined Aug 20, 2015 Posts 51 Sep 1, 2015 #24 Already copied and pasted the files of the Manifest and Packages folder then I ran SURT and this is what I got
Already copied and pasted the files of the Manifest and Packages folder then I ran SURT and this is what I got
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 1, 2015 #25 Upload the two files below for me please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 1, 2015 #27 Follow the instructions below please. SoftwareDistribution - Rename Follow the instructions below to rename the folders in SoftwareDistribution. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the commands below one at the time (press Enter to send it); net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak net start wuauserv Once done, try to run SURT again.
Follow the instructions below please. SoftwareDistribution - Rename Follow the instructions below to rename the folders in SoftwareDistribution. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the commands below one at the time (press Enter to send it); net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak net start wuauserv Once done, try to run SURT again.
M mari Well-known member Joined Aug 20, 2015 Posts 51 Sep 3, 2015 #28 Hi This time everything went well. The installation was successful
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 3, 2015 #29 Alright, can you provide the CheckSUR.log saved in C:\Windows\Logs\CBS? :)
M mari Well-known member Joined Aug 20, 2015 Posts 51 Sep 3, 2015 #30 I do not know why but the file you requested was created 08/20/2015 and probably should be with today's date?
I do not know why but the file you requested was created 08/20/2015 and probably should be with today's date?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 3, 2015 #31 There might be two files: CheckSUR.log, and CheckSUR.persist.log. I need the CheckSUR.log one.
M mari Well-known member Joined Aug 20, 2015 Posts 51 Sep 3, 2015 #32 I have the file but he also was created 20.08.2015, maybe I should erase those logs and then run again surt
I have the file but he also was created 20.08.2015, maybe I should erase those logs and then run again surt
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 3, 2015 #33 Yes please. Let me know how it goes.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 3, 2015 #35 Alright, can you follow the instructions in the post below please? https://www.sysnative.com/forums/wi...b3060716-kb3071756-post125560.html#post125560 This will prepare the fix using SURT.
Alright, can you follow the instructions in the post below please? https://www.sysnative.com/forums/wi...b3060716-kb3071756-post125560.html#post125560 This will prepare the fix using SURT.
M mari Well-known member Joined Aug 20, 2015 Posts 51 Sep 4, 2015 #36 View attachment CheckSUR.log View attachment SFCFixScript.txt.txt
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 4, 2015 #37 In the second set of instructions (for SFCFix) in the post below, you need to download the SFCFixScript.txt file attached at the bottom of the post, then drag and drop it on top of SFCFix.exe :) Then it'll launch, and on completion a log will open. I need you to copy/paste the content of that log here. https://www.sysnative.com/forums/wi...b3060716-kb3071756-post125560.html#post125560 No need to run SURT again, the fix worked for that part.
In the second set of instructions (for SFCFix) in the post below, you need to download the SFCFixScript.txt file attached at the bottom of the post, then drag and drop it on top of SFCFix.exe :) Then it'll launch, and on completion a log will open. I need you to copy/paste the content of that log here. https://www.sysnative.com/forums/wi...b3060716-kb3071756-post125560.html#post125560 No need to run SURT again, the fix worked for that part.
M mari Well-known member Joined Aug 20, 2015 Posts 51 Sep 4, 2015 #38 SFCFix version 2.4.5.0 by niemiro. Start time: 2015-09-04 15:19:01.575 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\H\Desktop\SFCFixScript.txt [1] Trace:: Successfully traced component amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.21524_none_a3bb5c8960b54d9c. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Successfully traced component wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17414_none_cc615dc6627eeb36. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Successfully traced component amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_10.2.9200.21524_none_ffc20ce037e10f56. Package_1_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-1_neutral_LDR3 Successfully traced component amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_10.2.9200.17414_none_7fcc1a42123fc46b. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Successfully traced component wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.17414_none_ecda3db652ec7dc9. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Successfully traced component wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.21524_none_b589e7887c2d8033. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Trace:: directive completed successfully.
SFCFix version 2.4.5.0 by niemiro. Start time: 2015-09-04 15:19:01.575 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\H\Desktop\SFCFixScript.txt [1] Trace:: Successfully traced component amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.21524_none_a3bb5c8960b54d9c. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Successfully traced component wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17414_none_cc615dc6627eeb36. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Successfully traced component amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_10.2.9200.21524_none_ffc20ce037e10f56. Package_1_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-1_neutral_LDR3 Successfully traced component amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_10.2.9200.17414_none_7fcc1a42123fc46b. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Successfully traced component wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.17414_none_ecda3db652ec7dc9. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Successfully traced component wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.21524_none_b589e7887c2d8033. Package_2_for_KB3065822~31bf3856ad364e35~amd64~~10.2.1.0.3065822-29_neutral_LDR3 Trace:: directive completed successfully.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 4, 2015 #39 Good, follow the instructions below please. System Update Readiness Tool (SURT) - Fix WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT); Download the attached archive file, Packs.zip and save it on your Desktop; Once it's downloaded, right-click on it and select Extract All...; Check the Show extracted files when complete checkbox, and click on Extract; On completion, a folder will open with two folders inside it, Manifests and Packages; Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages Run the System Update Readiness Tool (SURT) again; On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply; View attachment Packs.zip
Good, follow the instructions below please. System Update Readiness Tool (SURT) - Fix WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT); Download the attached archive file, Packs.zip and save it on your Desktop; Once it's downloaded, right-click on it and select Extract All...; Check the Show extracted files when complete checkbox, and click on Extract; On completion, a folder will open with two folders inside it, Manifests and Packages; Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages Run the System Update Readiness Tool (SURT) again; On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply; View attachment Packs.zip
M mari Well-known member Joined Aug 20, 2015 Posts 51 Sep 4, 2015 #40 After unpacking the file I get only manifest folder