Windows Updates Fail - KB3057154, KB3060716, KB3071756

[mari]

Hi,
When I try to install the update mentioned above, there are errors code 800F0900 and 800F080D
System Update Readiness Tool for Windows 7 (KB947821) [October 2014] done
sfc /scannow done

 

[mari]

Could someone look at it and help me?Please

 

[Aura]

Hi mari :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);

• Download the attached archive file, Packs.zip and save it on your Desktop;
• Once it's downloaded, right-click on it and select Extract All...;
• Check the Show extracted files when complete checkbox, and click on Extract;
• On completion, a folder will open with two folders inside it, Manifests and Packages;
  • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
  • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
• Run the System Update Readiness Tool (SURT) again;
• On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;

View attachment Packs.zip

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
• Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
  

  Trace::
  amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.21524_none_a3bb5c8960b54d9c
  wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.17414_none_cc615dc6627eeb36
  amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_10.2.9200.21524_none_ffc20ce037e10f56
  amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_10.2.9200.17414_none_7fcc1a42123fc46b
  wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.17414_none_ecda3db652ec7dc9
  wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.21524_none_b589e7887c2d8033

• Save any work you have open, and close every programs;
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

Your next reply should contain:

Copy/pasted CheckSUR.log;
Copy/pasted SFCFix log;

 

[mari]

Hi,
I'm sorry that I have not written a long time but I had problems with internet connection.
With regard to the advice, unfortunately I can not open the temp folder, I'm not able to obtain permission, although I have only one account on my computer and I'm the administrator. None of tips from the internet do not work for me

 

[Aura]

Can you screenshot the error message you're getting and post it here for me to see?

How to take a screenshot using the Snipping Tool
Follow the instructions below to take a screenshot using Windows' Snipping Tool:

• Press on the Win Key + R to open the Run box;
• Enter SnippingTool and press on Enter;
• The Snipping Tool will open, asking you to choose the area to take in the screenshot;
• Left click on the area where you want to start the screenshot, keep it, and drag the cursor across the screen;
• Once done, release the left button to take the screenshot;
• In the editing window, click on the File menu then Save As;
• Save the screenshot in a folder that you can access easily;
• Attach the screenshot in your next reply and post it;

 

[mari]

second screen appears when I click Continue

 

[Aura]

Download and merge in the Registry the TakeOwnership.reg script.

Add "Take Ownership" to Explorer Right-Click Menu in Windows

Once done, right-click on the Temp folder and select Take Ownership. A command prompt should open and close quickly. Try to access the folder after.

 

[mari]

The installation went without problems but when I choose to "Take Ownership", the screen pops up a standard inquiry whether to allow the following program made changes. After clicking "yes" for a second you will see a Command Prompt window and immediately disappears and I still can not open this folder

 

[Aura]

If you click on the Security Tab from the second screenshot you showed me, what do you see? Can you provide a screenshot?

 

[mari]

 

[Aura]

Click on Continue and provide screenshot of what it shows after please.

 

[mari]

 

[Aura]

Can you give me two more screenshots, the first where you select Administrators and the second where you select Users. I would like to see the permissions under for both of them.

 

[mari]

 

[Aura]

Alright that's the issue. Under Users, check the Modify, Read & execute, List folder contents and Read checkboxes, then click on Apply.

 

[mari]

 

[Aura]

Follow the instructions below please.

Windows Repair All-In-One
NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled.

• Boot in Safe Mode with Networking;
• Download the portable version of Windows Repair All-In-One;
• Move the file (archive) on your Desktop, and extract it there;
• Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator;
• From there, click on the Next button until you are presented with an Open Repairs button and click on it;
• Let the Registry back up complete, and move on to the check-list window;
• Click on the Unselect All button at the bottom, then check the following items:
  • Reset File Permissions - Make sure that the C: drive underneath is checked;
• Once done, click on the Start Repairs button and let the scan execute;
• If you are being prompted with a Security Warning, allow it to go through;
• Once the repair is complete, it'll ask you to restart your computer, please do it;

 

[mari]

Unfortunately, I have to go to work, so I'll finish it tomorrow. Meanwhile, thank you very much for you time:thumbsup2:

 

[Aura]

No problem mari you're welcome :) I'll be waiting!

 

[mari]

Hi,
I did what you told me but not quite in the order that you specify, because when I tried to start the computer in Safe Mode with Networking I could not in any way connect to the Internet. So first I downloaded the Windows repair an all-in-one and then turned off anti-virus software and then ran the computer in Safe Mode. Later, everything went smoothly and I am after you restart your computer.