[SOLVED] Windows Update not working

msabhi003 · Mar 20, 2014

I am running Windows 8.1 Pro WMC

I Found KB2938527 in windows update and it downloded perfectly. But when i installed it showed errors: WindowsUpdate_80073712 and WindowsUpdate_dt000.

When I ran sfc /scannow the I get the following output

Code:

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

I also tried DISM to restore health but it also fails. Here is the output

Code:

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.16384


Image Version: 6.3.9600.16384


[==========================100.0%==========================]


Error: 0x800f0906


The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
 http://go.microsoft.com/fwlink/?LinkId=243077.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Also tried windows troubleshooter and manual installing it was also helpless.

Here is my CBS log file:

HTML:

https://www.dropbox.com/s/u4rn7gqla8cwt7s/sfcdetails.txt

Here is dism log :

HTML:

 https://www.dropbox.com/s/ntvaphk555b5f1e/dism.txt

How can I fix this issue? Please help me.

msabhi003 · Mar 20, 2014

Component Hive: https://www.dropbox.com/s/lyp82zce9folqjy/components.zip

Hope this info will also help

niemiro · Mar 20, 2014

Hello, and welcome to Sysnative!

Thank you very much for uploading all those logs. Is KB2938527 the only failing update? You may well have the dreaded 0x80073712, but actually there's not much wrong with your component store, certainly not the usual catastrophic damage I usually see with this error.

Can you please attempt to download and install the update manually: Download Update for Internet Explorer Flash Player for Windows 8.1 for x64-based Systems (KB2938527) from Official Microsoft Download Center

Does that work, or still fail?

Richard

msabhi003 · Mar 21, 2014

Thanks Richard for the reply
Yes KB2938527 is the only update failing (it is the only update pending to install)
I downloaded it manually but it is stuck maybe around 20% then it is showing that updates are not installed

msabhi003 · Mar 22, 2014

Now the problem is fixed.

I installed win 8.1 in VM and replaced the currupted files.

Thanks For the help

niemiro · Mar 23, 2014

Thanks for letting me know :)

Richard

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[SOLVED] Windows Update not working

msabhi003

Member

msabhi003

Member

niemiro

Senior Administrator, Windows Update Expert

msabhi003

Member

msabhi003

Member

niemiro

Senior Administrator, Windows Update Expert