[SOLVED] Windows Update not working

migof

New member
Joined
Jun 21, 2019
Posts
3
Hello. For several days my Windows Update can not install updates. In addition to that it is not able to install device drivers. It says that download the update, ther i restart but when it is starting to finish the installation displays a message indicating that it could not be installed and that the changes made will be reversed.


WindowsUpdate.png



What i tried?

1.PS C:\WINDOWS\system32> Dism /Online /Cleanup-Image /CheckHealth
Did not find any damaged component


2.PS C:\WINDOWS\system32> sfc /scannow
Find and repair one trouble but it was only OnDrive.lnk file

3. Windows Update Troubleshooter
Not find anything.

4.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

But not worked




I do not know what else to try, I hope you can help me.

Thanks!!
 
Hello and welcome!

Step 1 - Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download DRIVERS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the DRIVERS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

All should be well now.
 

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