D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 28, 2019 #1 Hello. I have been having an impossible time to restart my computer after windows updates installs and then reboots the computer. I have since run SFC scannow and it has shown when I first ran it that there was irreparable corruption. Then I downloaded SFCfix and ran that. It crashed part of the way through. Attachments SFCFix.txt 726 bytes · Views: 1
Hello. I have been having an impossible time to restart my computer after windows updates installs and then reboots the computer. I have since run SFC scannow and it has shown when I first ran it that there was irreparable corruption. Then I downloaded SFCfix and ran that. It crashed part of the way through.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 28, 2019 #2 Hi! Please export your CBS folder for me. Windows Update Forum Posting Instructions
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 28, 2019 #3 Ok Attachments CBS.zip 1.5 MB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 28, 2019 #4 Let's try getting you to the latest version: Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link. Accept the License Agreement Download the ISO file to your desktop. Double-click on the ISO and then run the setup to try and upgrade your machine. We want to get the ISO so that you don't have to keep downloading which can take hours.
Let's try getting you to the latest version: Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link. Accept the License Agreement Download the ISO file to your desktop. Double-click on the ISO and then run the setup to try and upgrade your machine. We want to get the ISO so that you don't have to keep downloading which can take hours.
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 28, 2019 #5 I tried it and this was the result after the computer failed to display anything after the update started and rebooted. Attachments Screenshot (2).png 4 MB · Views: 5
I tried it and this was the result after the computer failed to display anything after the update started and rebooted.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 28, 2019 #6 Hi! Please search your system for setuperr.log and zip up the results. Attach them here.
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 28, 2019 #7 ok Attachments setuperr.zip 122 bytes · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 28, 2019 #8 That file is empty, please search for more files. There should be many.
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 28, 2019 #9 ok here are more files i found Attachments setuperr (2).zip 100 bytes · Views: 2
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 28, 2019 #10 sorrythis is the one with all the files Attachments setupper with 8 (3).7z 524 bytes · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 29, 2019 #11 Please do the following: Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
Please do the following: Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 29, 2019 #12 ok Attachments Addition.txt 91 KB · Views: 1 FRST.txt 49.8 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 29, 2019 #13 Please uninstall DiskCryptor
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 30, 2019 #15 Retry the upgrade after rebooting your system.
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 30, 2019 #16 I tried using the setup from the iso on my desktop and it caused the same unresponsive blackscreen on startup, but the error said a different thing afterwards than last time. Attachments Screenshot (4).png 3.1 MB · Views: 2
I tried using the setup from the iso on my desktop and it caused the same unresponsive blackscreen on startup, but the error said a different thing afterwards than last time.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 30, 2019 #17 Please create a new local administrator account. Log onto it and retry the upgrade. Thank you.
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 30, 2019 #18 This time the update did not cause my computer to permanently blackscreen on start up. Will I have to update from the other account every time now?
This time the update did not cause my computer to permanently blackscreen on start up. Will I have to update from the other account every time now?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 30, 2019 #19 Let's first see if the upgrade is successful. If yes, your primary account may have got corrupt.
D dolamoth Member Joined Sep 28, 2019 Posts 13 Sep 30, 2019 #20 while on my main account, I checked for updates, and it now says window's is up to date.