Strangely, the services aren't there, at all, yet they show in the FSS log. I've never seen anything like this before so I think it's best to have a look at the registry of those services before we continue:
this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Click on the Start
button and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
regedit /e %SYSTEMDRIVE%\tom982.txt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services"
- This will create a text file called tom982.txt in the root folder of your main drive (e.g. C:\tom982.txt). Please attach this to your next post.
I have attached the registry file.
Thank you for that.
Well, the services appear to have gone again.
A couple of possibilities. Either the damage extends beyond a single ControlSet, and a different ControlSet has been loaded, or something has actively/accidentally taken them out, possibly an infection, or they have become corrupt again (why??), or...something a little more complicated.
Please upload one more FSS report. Otherwise we might have to check your other control sets, although it seems a bit of a long shot, hence I would like a little more time to think.