L Levick42 Member Joined Jun 12, 2018 Posts 12 Jun 12, 2018 #1 Hi, The above two error codes are coming up in event viewer after failed updates, this is happening across 2 different Virtual Machines and 2 PCs. There are various different updates that this is happening on and there doesn't seem to be any consistency across the board on much. Please see the below SFCFix Logs and CBS Logfiles, any help would be greatly appreciated! SFCFix Log CBS Logfiles Thanks in advance Amy
Hi, The above two error codes are coming up in event viewer after failed updates, this is happening across 2 different Virtual Machines and 2 PCs. There are various different updates that this is happening on and there doesn't seem to be any consistency across the board on much. Please see the below SFCFix Logs and CBS Logfiles, any help would be greatly appreciated! SFCFix Log CBS Logfiles Thanks in advance Amy
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #2 Hello and welcome! I'll be with you tonight!
L Levick42 Member Joined Jun 12, 2018 Posts 12 Jun 13, 2018 #3 Thanks! I don't think my link above is pointing to the correct thing for the CBS Logfiles so please try here: CBS Logfiles
Thanks! I don't think my link above is pointing to the correct thing for the CBS Logfiles so please try here: CBS Logfiles
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #4 Please attempt the updates again and attach CBS.log I'm not seeing anything to go on in the provided logs.
Please attempt the updates again and attach CBS.log I'm not seeing anything to go on in the provided logs.
L Levick42 Member Joined Jun 12, 2018 Posts 12 Jun 13, 2018 #5 Thanks, I will run again and post the results. Or though thinking about it, every time the updates fail the PC will revert, will that effect the CBS Logs? Amy
Thanks, I will run again and post the results. Or though thinking about it, every time the updates fail the PC will revert, will that effect the CBS Logs? Amy
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #6 So updates fail upon reboot/configuration?
L Levick42 Member Joined Jun 12, 2018 Posts 12 Jun 13, 2018 #7 Correct, the updates all appear to install and then as soon as your restart to finish them, the PC will boot loop until it finally reverts changes. Apologies for my poor explanation in the starting post! It was the end of a long day and I am starting to pull my hair out with this one. Thanks in advance!! Amy
Correct, the updates all appear to install and then as soon as your restart to finish them, the PC will boot loop until it finally reverts changes. Apologies for my poor explanation in the starting post! It was the end of a long day and I am starting to pull my hair out with this one. Thanks in advance!! Amy
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #8 That's really helpful, at what percentage approximately do they revert?
L Levick42 Member Joined Jun 12, 2018 Posts 12 Jun 13, 2018 #9 Aprox 30-40%, the machine will then boot loop until it reverts. Thanks
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #10 OK, attach C:\Windows\Inf\setupapi.dev.log please.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #14 FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. Attachments fixlist.txt 166 bytes · Views: 1
FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download attached file and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
L Levick42 Member Joined Jun 12, 2018 Posts 12 Jun 13, 2018 #15 Should I run 64bit even though its a 32bit machine?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #16 Nope, if it's 32-Bit, then you need to run 32 Bit version of the tool.
L Levick42 Member Joined Jun 12, 2018 Posts 12 Jun 13, 2018 #17 Fix result of Farbar Recovery Scan Tool (x86) Version: 06.06.2018 01 Ran by KongK (13-06-2018 19:34:16) Run:1 Running from C:\Users\kongk\Desktop Loaded Profiles: KongK (Available Profiles: ITSupport & block & SophosUser & KongK) Boot Mode: Normal ============================================== fixlist content: ***************** DeleteValue:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network|Config ***************** "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\\Config" => removed successfully. ==== End of Fixlog 19:34:16 ====
Fix result of Farbar Recovery Scan Tool (x86) Version: 06.06.2018 01 Ran by KongK (13-06-2018 19:34:16) Run:1 Running from C:\Users\kongk\Desktop Loaded Profiles: KongK (Available Profiles: ITSupport & block & SophosUser & KongK) Boot Mode: Normal ============================================== fixlist content: ***************** DeleteValue:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network|Config ***************** "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\\Config" => removed successfully. ==== End of Fixlog 19:34:16 ====
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #18 Please reboot your machine and then try updates.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 13, 2018 #20 Attach CBS.log and setupapi.dev.log again.