Windows update error & corrupt file

keoni3535 · May 16, 2014

I have scanned and found the corrupt file and its not taking the correct path so now im going thru the steps as giving by forum to resolve issue

keoni3535 · May 16, 2014

Well the process still didnt fix the corrupt file it said i have the wrong path? can anyone help me with this?

keoni3535 · May 16, 2014

AutoAnalysis:: CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-iis-webserver-events_31bf3856ad364e35_6.3.9600.16384_none_3a2565a9fca41c97\WebServer.Events.xml

keoni3535 · May 16, 2014

still no luck can anyone help me with this?

niemiro · May 20, 2014

Hello, and welcome to Sysnative!

My name is Richard and I'll be one of two members working with you on this issue. The other member's username is "Go The Power" and you'll meet him in a little while. He's one of the trainees here, and he'll be working under my direction on your issue. Everyone's got to start somewhere, so they'll be a slight delay between each of his posts. This is so that I can double check all of the fixes prior to submission. I hope that you can understand that this is necessary in order to train new members in the safest possible way.

We'll be back with the first fix as quickly as possible. Thank you very much for your continued patience.

Richard

Go The Power · May 20, 2014

Hello Keoni3535

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file View attachment SFCFix.zip and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

Right click on the start button -> Click on Command Prompt as Administrator on the list
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

keoni3535 · May 22, 2014

well that wouldnt post here for sum reason, but i have 8.1 pro and product key went to reinstall says i need to add languages back to 8.1 to continue and that was after i reinstalled it and it said cant install missing file?

Go The Power · May 23, 2014

What wouldn't post? The logs? What happened when you tried?

keoni3535 · May 23, 2014

i dont know why or i would have posted it, i just need to know how to get lang. into 8.1 so i can reinstall other wise i have to many issues now with this and idk how you can help i just need to know hw to install lang on 8.1 pro if that doesnt work im clueless what to do its getting worse daily, and i cant restore because my laptop screen is broke and i am hdmi into tv and in order to go to restore it switches to laptop and i cant see

Go The Power · May 24, 2014

Yes, I understand that it did not work. My question was 'What happened when you tried?'

Please go to your desktop and double click on SFCFix.txt copy and paste the entire contents back into this thread.

Lets try another approach to get these CBS log

Please go to one of the following links and upload CBS.txt Dropbox or ge.tt

Once uploaded please obtain a link to share the file and paste it back into this thread.

keoni3535 · May 24, 2014

so now i cant even log into my account on computer it just progressively got worse at this very second a microsoft tech has control is looking into issues i didnt know what else to do all my school work is on that computer, he also seems stumped so idk whats next? i tried to get the cbs log and it wouldnt allow me to, thankx for helping so far, if have any suggestions of avoiding a restore thatd be awesum

Go The Power · Jun 5, 2014

Hi keoni3535,

How did everything go with the MS tech? Are you still having issues?

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Windows update error & corrupt file

keoni3535

Active member

keoni3535

Active member

keoni3535

Active member

keoni3535

Active member

niemiro

Senior Administrator, Windows Update Expert

Go The Power

Senior Administrator, Windows Update Expert, Contributor

keoni3535

Active member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

keoni3535

Active member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

keoni3535

Active member

Go The Power

Senior Administrator, Windows Update Expert, Contributor