[SOLVED] Windows Update error code 80072EE2

Abdmah · Aug 9, 2015

Hi guys, i've been having this problem for the last few days where whenever i "check for updates" on the left hand side of the windows update window i receive the error code 80072ee2. After having tried everything i could find on the web regarding this problem ranging from flushing my dns to the troubleshooters to dism and sfc/scannnow, i found that the only time this "check for updates" completed successfully was when i unplugged and replugged my router. I looked at the WindowsUpdate.log file and found something odd, whenever the update would receive this error (80072ee2) these lines came up

2015-08-09 01:20:34:637 912 638 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=427&L=en-US&P=&PT=0x65&WUA=7.9.9600.17959
2015-08-09 01:20:55:636 912 638 Misc WARNING: Proxy List used: <web-cache-ext.usyd.edu.au:8080> Bypass List used : <(null)> Auth Schemes used : <None>

Now i'm thinking that this had to do with one of the Cisco AnyConnect vpn services that my university had me install to install programs like MATLAB from its server. However whenever i try starting this Cisco VPN service i receive this "VPN service not available". However as i said when i unplug and replug my router the "check for updates" works fine. I've attached a few lines from my WindowsUpdate.log file showing firstly the "check for updates" i did after rebooting my computer and secondly the "check for updates i did" after unplugging and replugging my router. If anyone could help i would greatly appreciate it. Thank You.

View attachment Update failed and succeeded.txt

Abdmah · Aug 9, 2015

And sorry, this is my cbs.log file,

View attachment CBS.zip

Abdmah · Aug 9, 2015

Sorry Again, i forgot to add that if i were to restart my computer and then "check for updates" i would receive the error code 80072ee2 again. This was only solved by unplugging and replugging my router and would arise again if i restarted the computer.

Abdmah · Aug 9, 2015

Hi guys just adding two files that might be useful in diagnosing the problem, The first one is what the WindowsUpdate.log file reads after restarting the computer (where i get the error code 80072ee2):

View attachment Checking for Updates after rebooting.txt

Abdmah · Aug 9, 2015

And this txt file is what the WindowsUpdate.log file reads after unplugging and then replugging my router (where i get no error):

View attachment after replugging my router.txt

zcomputerwiz · Aug 12, 2015

Download MiniToolBox here: MiniToolBox Download

Check the 'report ie proxy settings' box and click GO.

Copy and paste the results into your reply.

Abdmah · Aug 18, 2015

Hi I'm soo sorry I didn't reply I thought that maybe my post wasn't seen and hadn't checked the forum for a while, however not long after having this problem I used the WiFi provided by my university, and the check for updates worked. When I brought my laptop back home and checked for updates again, it surprisingly worked again and I was able to receive updates for Windows 10, after updating I have not had this problem since, do you still recommend me running the above scan? Thanks for your reply and sorry again for not seeing it sooner.

zcomputerwiz · Aug 18, 2015

If everything is working I don't think it will be required :)

I'll mark the thread as solved. Please post back if you encounter any problems.

Abdmah · Aug 20, 2015

Okay cool, thanks for the responses

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[SOLVED] Windows Update error code 80072EE2

Abdmah

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Abdmah

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Abdmah

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Abdmah

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Abdmah

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zcomputerwiz

Windows Update Expert

Abdmah

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zcomputerwiz

Windows Update Expert

Abdmah

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