Windows Update error 8020002E and always failing at 45% of download

Milos224

Member
Joined
Aug 3, 2013
Posts
5
Hi!

I know this is unfortunate for a first post but I'm really out of ideas about this and if someone could help me get the Windows 7 Update working again and not to do a clean install, it would be just amazing...

So it's Win 7 x64 Ultimate with SP1, updates are set to manual checking, never had this problem before... queued something like 15-20 updates (including IE10 which I removed later, so it's back to IE9) and some updates downloaded, most failed, what did download, installed successfully. But the update isn't working anymore. I found out that if I go to Microsoft Download Center, search for the exact KB number, download and install, every update that way was successfull (because I had around 10 important updates left so downloaded one by one from MS center). Left on purpose some important updates and selected also some small optional, tried through Win Update to download all of them, try one by one individually, no matter what download will always stop at 45% for any update and fail. Error is always 8020002E. After a lot of search through everywhere, got it was the net connection error unfortunately but since it happened, Win Update will repeat this scenario every time (45% and error). My connection isn't all that great, but this is the first time ever the WU just won't work after partial successful update. Browsers (IE, Firefox) use the net fine, other 3rd party programs too, but only WU behaves like described.

Tried some stuff fixit couple of times, even windows all-in-one repair from tweaking.com. All is the same. Even if fixit reported that it solved update problems, when you go to try WU again, everything's the same.

Tried chkdsk, HDD seems fine, 0 bytes of bad sectors. However sfc /scannow did say it found some errors that it could not fix. (if some dll is the problem, I could extract from Win 7 installation disc just not to reinstall whole Win again)

So all I can do is to give that CBS.log, two of them if that helps...

First one after running 'windowsupdate.diagcab' which btw said it found and fixed wu update error 0x80070057 but no change (WU goes back to 45% and 8020002E).

As for log after fixit, I can't get Fixit (MicrosoftFixit.wu.LB.37298931090425011.3.1.Run.exe) to work, loads up & all but it says 'The troubleshooter has experienced an unexpected error and cannot continue'

After running sfc /scannow, it's the log no. 2.

I'm ready to edit registry, anything (because who knows what's missing/corrupted) just to avoid clean (even repair) install too. ...because Win7 works just fine, before all this but even after this, except the WU. (again it does work if I dl kb's from MS site and do a manual install but I can't imagine I'll be doing that way for long)

Thank you kindly for any, really any help.
 

Attachments

Hello, and welcome to Sysnative :)

Thanks for giving such a detailed picture of what you've already tried. It really helps me, so thanks :)

I am about to recommend a particular Microsoft Fix-It which I believe may help your problem. The Microsoft Knowledge Base article doesn't list your error code, so you're just going to have to trust me when I say it's relevant.

This one: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

Please run the Fix-It there in Aggressive Mode, and let me know if that helps.

Thank you!

Richard
 
Thank you very, very much Richard for the response!

Ran the specific Fixit in aggressive mode, it didn't help. Log after it is CBS 3...
However I remembered I actually haven't tried System Update Readiness Tool so I downloaded and installed it (Windows6.1-KB947821-v27-x64.msu), here's the log from SURT...

Any hope?

Thank you again!
 

Attachments

Sorry for the double post, haven't said SURT apparently brought back IE10, not that I mind... Ran sfc/ scannow yet again just for any changes there (CBS 4) it still says it found some errors but couldn't fix them.
I did look at the SURT log, is it possible that IE has something to do with this?
 

Attachments

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top