[SOLVED] Windows update Error 800F0831

F

franke8282

Member
Joined
Nov 11, 2019
Posts
9
Hi,

I have a Win 2012 R2 x64 that refuses to install updates. (11 updates stucked)
Fails with this error: Code 800F0831

I have tried:
1. SFC /SCANNOW - there is no errors
2. Run "Dism /Online /Cleanup-Image /RestoreHealth" - The restore operation finished successfully. The componet store corruption was repaired.
3. i attached list of updates that failed to install

Please help
 

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Thanks.

Install Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows8.1-KB4345424-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4345424-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get the message that no packages that require processing were found, use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB4345424-x64.cab\Windows8.1-KB4345424-x64.cab

If successful, retry one of the updates that failed and attach CBS.log if it fails again.
 
Thanks for your reply. One question before i can try this, I have exchange server 2016 on this mashine, is this going to make samo problems?
 
i just want to thank you, i tried windows update and its working.
Do you have some expirience with microsoft exchange 2016?
 
OK. I just want to ask do i need to instal optional updates windows update before exchange server update?
 
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