S skyejaeger New member Joined Jan 27, 2014 Posts 1 Jan 27, 2014 #1 Hello. Having trouble when using windows update. When I runing Windows update, I having 800B0100 always. System W7HPx64, trying to setup (KB947821 System Update Readiness Tool) with uninstall my anti-virus DrWeb 9.0 with no effect. Thanks in advance. View attachment CheckSUR.log
Hello. Having trouble when using windows update. When I runing Windows update, I having 800B0100 always. System W7HPx64, trying to setup (KB947821 System Update Readiness Tool) with uninstall my anti-virus DrWeb 9.0 with no effect. Thanks in advance. View attachment CheckSUR.log
ganjeii Windows Specialist Joined Dec 27, 2013 Posts 142 Location Boston, MA Jan 28, 2014 #2 Have you run sfc/scannow from an elevated command prompt?
niemiro Senior Administrator, Windows Update Expert Staff member Joined Mar 2, 2012 Posts 8,772 Location District 12 Jan 28, 2014 #3 ganjeii said: Have you run sfc/scannow from an elevated command prompt? Click to expand... The System Update Readiness Tool has already been run. There are 22 errors there, and they need to be the priority at this time. @skyejaeger: Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Please download the attached file, WUA_64.zip and save this to your Desktop. Right-click on the file and select Extract All... Tick the box labelled Show extracted files when complete then click Extract A window will open showing two folders, Manifests and Packages Open the Manifests folder and copy the files into the following folder (if there are any files) C:\Windows\Temp\CheckSur\Winsxs\Manifests Open the Packages folder and copy the files into the following folder (if there are any files) C:\Windows\Temp\CheckSur\Servicing\Packages Run the System Update Readiness Tool (SURT) again When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please: C:\Windows\Logs\CBS\CheckSUR.persist.log WUA_64.zip --> https://dl.dropboxusercontent.com/u/...ric/WUA_64.zip Any issues, please let me know. Thank you. Richard P.S. This fix will not completely repair your issue. It's the first of hopefully a two step process, and you aren't going to notice an immediate improvement until both steps have been performed. Please do not be concerned by this.
ganjeii said: Have you run sfc/scannow from an elevated command prompt? Click to expand... The System Update Readiness Tool has already been run. There are 22 errors there, and they need to be the priority at this time. @skyejaeger: Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Please download the attached file, WUA_64.zip and save this to your Desktop. Right-click on the file and select Extract All... Tick the box labelled Show extracted files when complete then click Extract A window will open showing two folders, Manifests and Packages Open the Manifests folder and copy the files into the following folder (if there are any files) C:\Windows\Temp\CheckSur\Winsxs\Manifests Open the Packages folder and copy the files into the following folder (if there are any files) C:\Windows\Temp\CheckSur\Servicing\Packages Run the System Update Readiness Tool (SURT) again When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please: C:\Windows\Logs\CBS\CheckSUR.persist.log WUA_64.zip --> https://dl.dropboxusercontent.com/u/...ric/WUA_64.zip Any issues, please let me know. Thank you. Richard P.S. This fix will not completely repair your issue. It's the first of hopefully a two step process, and you aren't going to notice an immediate improvement until both steps have been performed. Please do not be concerned by this.
ganjeii Windows Specialist Joined Dec 27, 2013 Posts 142 Location Boston, MA Jan 28, 2014 #4 :thumbsup2:
A AREVZ New member Joined Feb 2, 2014 Posts 1 Feb 2, 2014 #5 having error 800b0100 trying to install windows vista 32 bit any help