Windows Server 2022 (21H2) Cumulative Update installation fails with error 0x800f081f

Lavaplanet · Nov 15, 2023

Hi

We have been unable to install the Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems update for either October or November on Windows Server 2022 (build 20348.1787). The install fails with error 0x800f081f.

This occurs when trying to install the update via SCCM, Windows Update, or by downloading the update and running it manually.

I have tried both the sfc /scannow and Dism /Online /Cleanup-Image /RestoreHealth commands with no success.

Please find attached the CBS.zip and ComponentsScanner.txt as request.

Many Thanks

Gary R · Nov 15, 2023

Can you please post me a copy of your COMPONENTS hive ...

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
The file will likely be too large to upload here, if so please upload to a file sharing service.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file

Lavaplanet · Nov 16, 2023

Thanks for getting back to me Gary.

Please find a zipped copy of the COMPONENTS file attached.

Gary R · Nov 16, 2023

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download SFCFix.exe and save it to your desktop.
Download the attachment SFCFix.zip and also save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply.

Next ...

Click Search button and type Command Prompt
From the results, right click on the Command Prompt icon, and select Run as administrator
A Command Window will open.
Copy paste the command below into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once DISM has finished running ...
- Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
If the file is too large, upload it to a file sharing service, and post me the link.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Lavaplanet · Nov 16, 2023

Thanks Gary.

I've followed the above steps - please find attached the CBS.log and SFCFix.txt as request

Gary R · Nov 16, 2023

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply.

Next ...

Click Search button and type Command Prompt
From the results, right click on the Command Prompt icon, and select Run as administrator
A Command Window will open.
Copy paste the command below into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once DISM has finished running ...
- Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
If the file is too large, upload it to a file sharing service, and post me the link.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Lavaplanet · Nov 16, 2023

Thanks Gary.

I've followed the above steps - please find attached the CBS.log and SFCFix.txt as request.

Gary R · Nov 16, 2023

Not getting e-mail notification of your replies to this topic, so am having to check it manually. Unfortunately that's going to slow down my posts to you.

Looking over your latest logs now, will get back to you ASAP, but due to personal commitments tonight, that may not be before tomorrow morning (my time GMT).

Gary R · Nov 16, 2023

OK, managed to get this done before I go out, so .....

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply.

Next ...

Click Search button and type Command Prompt
From the results, right click on the Command Prompt icon, and select Run as administrator
A Command Window will open.
Copy paste the command below into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once DISM has finished running ...
- Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
If the file is too large, upload it to a file sharing service, and post me the link.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Won't be in for the rest of the night, so it will be tomorrow earliest before I see your reply.

Lavaplanet · Nov 17, 2023

Thanks Gareth. If it help at all, I'm on GMT too.

Please find attached the request CBS and SFCFix files.

Gary R · Nov 17, 2023

Who's Gareth

????

No errors being flagged in your latest CBS.log, so please try updating again.

If successful please let me know.

If not, please post me the latest CBS.log created after the update attempt.

Lavaplanet · Nov 17, 2023

Apologies Gary! I was replying to a bunch of emails this morning, and Gareth is one of our Account Managers. I **checks sent emails** didn't call him Gary though...

I've run updates again and unfortunately am still seeing the 0x800f081f error.

Gary R · Nov 17, 2023

No problem, I've done similar things myself. It's easily done when you're busy.

So, let's patch the flagged entries in your latest CBS.log .....

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply.

Next ...

Click Search button and type Command Prompt
From the results, right click on the Command Prompt icon, and select Run as administrator
A Command Window will open.
Copy paste the command below into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once DISM has finished running ...
- Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
If the file is too large, upload it to a file sharing service, and post me the link.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Lavaplanet · Nov 17, 2023

I'll probably just keep things short and to the point - less chance of calling anybody Gareth

Please find attached the CBS.log and SFCFix.txt files.

Gary R · Nov 17, 2023

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply.

Next ...

Click Search button and type Command Prompt
From the results, right click on the Command Prompt icon, and select Run as administrator
A Command Window will open.
Copy paste the command below into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once DISM has finished running ...
- Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
If the file is too large, upload it to a file sharing service, and post me the link.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Going to be out for much of the weekend, so probably won't be able to reply as frequently as I have been able to so far. Where possible I will try to reply within 24 hours to your posts.

Lavaplanet · Nov 20, 2023

Thanks. Please find attached

Gary R · Nov 20, 2023

Another set of items related to your mux drivers being flagged.

I'm going to be out for much of this morning, so it will probably be this afternoon before I get chance to source the necessary replacements to patch them.

Will get back to you ASAP.

Lavaplanet · Nov 20, 2023

No problem. Thanks Gary

Gary R · Nov 20, 2023

Fortunately I was able to get the necessary files and registry entries before I go out, so ....

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply.

Next ...

Click Search button and type Command Prompt
From the results, right click on the Command Prompt icon, and select Run as administrator
A Command Window will open.
Copy paste the command below into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once DISM has finished running ...
- Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
If the file is too large, upload it to a file sharing service, and post me the link.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

But will be out of the door in the next 10 minutes, so I'll see your reply this afterenoon.

Lavaplanet · Nov 20, 2023

Thanks Gary. Please find files attached (what a lovely thing to come back too this afternoon!)

Windows Server 2022 (21H2) Cumulative Update installation fails with error 0x800f081f

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