Windows Server 2022 (21H2) Cumulative Update installation fails with error 0x800f081f

[Gary R]

Nothing being flagged in the latest CBS.log, so please try updating again.

If successful please let me know.

If not, please post the CBS.log created after the update attempt.

 

[Lavaplanet]

I've tired updating, and the Cumulative Update has failed again. Though this time it's reporting a different error- 'Download error - 0x800f0982'.

Please find the CBS log attached.

 

[Gary R]

OK, lot's of stuff being flagged in this log, going to take me a while to go through everything and make sense out of what the log is telling me. Will get back to you as soon as I can.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[Lavaplanet]

Hi Gary

Unfortunately we've had issues, which have resulted in the server being rebooted, an now it's stuck in a "Getting Windows ready, don't turn off this computer", "Stopping services" reboot loop.

Due to this issue I'm not able to get into safe mode, only to "Repair Your Computer". Please could you advise me of how to get out of the reboot loop?

 

[Gary R]

Need to consult on this. Don't think it's anything we've done, but I need to make sure before making any suggestions.

Will get back to you as soon as I can, but am unable at this time to give any accurate idea of just when that might be.

 

[Lavaplanet]

It's okay Gary, I tried a few of the more simple fixes with no luck. I've ended up having to restore the server from back-up.

I had to go back to before we started making the change, so I assume it will have undone all the changes we made regarding the updates. Do you want me to run the previous fixes to get us back to where things where, or will it require stating again? (or is it all a cyclical process, so it doesn't really matter?)

 

[Gary R]

If you've done a restore from backup, then we pretty much have to start from the beginning.

However, that does not mean that it's safe to re-run our previous fixes, as they were specific to the conditions reported on your machine at that time, and may not be reproduced in the backup.

So we kinda need to start from the beginning, and see where that leads us. Good thing is, if the same things do crop up again, then I already have things sourced, so producing a new fix tailored to the conditions in the current logs, should be a whole lot easier and faster.

Anyway, let's get started, and see how things go.

So ..... please post me your CBS.log, and please post me a current copy of your Components hive ...

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• The file will likely be too large to upload here, if so please upload to a file sharing service.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file

 

[Gary R]

It's been three days since I posted my last set of instructions to you.

Do you still need my help ?

If Idon't hear back from you within 24 hours I will presume not, and will close this topic.

 

[Gary R]

Due to lack of activity, this topic is now closed.

If you still need help, please open a new topic and wait for a new helper.