[SOLVED] Windows Server 2016 Update fails to install KB5027219

leoleo · Jul 3, 2023

Hello,
update installation keeps failing

wureset -> it didn't help

sfc /scannow -> Windows Resource Protection failed to restore some of the corrupted files found.

Dism /Online /Cleanup-Image /RestoreHealth /Source:\\server1\winsxs /LimitAccess -> error 0x800f081f
(I have other similar servers from which to copy files)

Your help would be greatly appreciated
Leo

Maxstar · Jul 5, 2023

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

leoleo · Jul 5, 2023

Hi,
DISM ends without errors, but windows update keep failing
I attach the logs

Maxstar · Jul 5, 2023

Hi,

In the previous logs I noticed a driver issue as well, so please attach a copy of the following logfile.

Upload the setupapi.dev.log file

Open Windows Explorer and browse to the C:\Windows\INF folder.
Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file setupapi.dev.zip in your next reply.

leoleo · Jul 5, 2023

Here

if there is something wrong and it can help us, we can get it from other servers (they are a group of 3 identical servers in failover cluster configuration)

Maxstar · Jul 5, 2023

Please do the following first to perform a filescan.

Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

leoleo · Jul 5, 2023

Maxstar · Jul 5, 2023

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs as well as a copy of the setupapi.dev.log.

leoleo · Jul 5, 2023

the update has failed

Maxstar · Jul 6, 2023

Hi,

SFCFix failed, could you please run the tool again as described in post #8 and post only the result of it.

leoleo · Jul 9, 2023

SFCFix failed
I copied the files manually... and the problem was solved !

I try, as always, to make a donation to this wonderful forum !

Maxstar · Jul 10, 2023

Hi,

Glad you were able to copy the files manually, and the problem has been fixed..

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[SOLVED] Windows Server 2016 Update fails to install KB5027219

leoleo

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

leoleo

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

leoleo

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

leoleo

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

leoleo

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

leoleo

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst