[SOLVED] Windows Server 2016 Update fails to install KB5027219

[leoleo]

Hello,
update installation keeps failing

wureset -> it didn't help

sfc /scannow -> Windows Resource Protection failed to restore some of the corrupted files found.

Dism /Online /Cleanup-Image /RestoreHealth /Source:\\server1\winsxs /LimitAccess -> error 0x800f081f
(I have other similar servers from which to copy files)

Your help would be greatly appreciated
Leo

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[leoleo]

Hi,
DISM ends without errors, but windows update keep failing
I attach the logs

 

[Maxstar]

Hi,

In the previous logs I noticed a driver issue as well, so please attach a copy of the following logfile.

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[leoleo]

Here

if there is something wrong and it can help us, we can get it from other servers (they are a group of 3 identical servers in failover cluster configuration)

 

[Maxstar]

Please do the following first to perform a filescan.

• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[leoleo]

Here

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs as well as a copy of the setupapi.dev.log.

 

[leoleo]

the update has failed

 

[Maxstar]

Hi,

SFCFix failed, could you please run the tool again as described in post #8 and post only the result of it.

 

[leoleo]

SFCFix failed
I copied the files manually... and the problem was solved !

I try, as always, to make a donation to this wonderful forum !

 

[Maxstar]

Hi,

Glad you were able to copy the files manually, and the problem has been fixed..