M mri1397 New member Joined Mar 31, 2014 Posts 1 Mar 31, 2014 #1 I have a recent clean install of w 8.1. everything was fine then the screen and computer lockedup. rebooted ok. then i ran sfc /scannow and got Windows Resource Protection found corrupt files but was unable to fix some of them. i am attaching the zip of the cbs.log. advice please.
I have a recent clean install of w 8.1. everything was fine then the screen and computer lockedup. rebooted ok. then i ran sfc /scannow and got Windows Resource Protection found corrupt files but was unable to fix some of them. i am attaching the zip of the cbs.log. advice please.
niemiro Senior Administrator, Windows Update Expert Staff member Joined Mar 2, 2012 Posts 8,772 Location District 12 Mar 31, 2014 #2 Hello, and welcome to Sysnative! Had you ever run SFC prior to the computer locking up? Also, would you mind having one more try uploading the entire C:\Windows\Logs\CBS folder, as given here: https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html For some reason it didn't attach. If it doesn't work again, we'll use an alternative technique. Richard
Hello, and welcome to Sysnative! Had you ever run SFC prior to the computer locking up? Also, would you mind having one more try uploading the entire C:\Windows\Logs\CBS folder, as given here: https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html For some reason it didn't attach. If it doesn't work again, we'll use an alternative technique. Richard