Windows fails each time for 18 important updates

dzerpapa

dzerpapa

Contributor
Joined
Jan 31, 2014
Posts
43
Hi !

Since to many time, I have this problem whit Windows update... it fails when it try to make 18 important updates. ( I put the list at the end of this post)
I tried whit many programs that I found anywhere in Internet... like RegcleanPro, Rogue Killer and some other that I forgot the name!
Some time their do something... good or not!
Manytime I finished by have more problems after to fix whit this programs!
The list of updates that fail are indicate in the word file attached!

The error codes are : 80010108 and 2B33

I tried to follow the instructions at : Windows Update Forum Posting Instructions
After many attemps... I understand that my file to attache is to big!
I was forced to compress in *.rar and after that the file is 35,5 Mo.
I don't know what I have to do now.
  • :confused2:
.. so I need help!

Thank you
 

Attachments

Last edited:
Hi, Claude.

If I am understanding correctly, when you attempted to attach the requested file, you received the forum message that the file was too large. Was this with the created the zip file according to the instructions copied below?

Export CBS folder


  1. Click the Start button
    StartButton_16x16.gif
    then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Click to expand...

If you have a Microsoft Account, you should be able to upload the file to SkyDrive (being renamed OneDrive). Otherwise, you could also upload it to Dropbox:

Upload a file to Dropbox

Note: If you prefer, the same techniques can be applied to your Skydrive however these instructions may not necessarily work for Skydrive.


  1. If you haven't already created a Dropbox account, please do so Here
  2. Although this procedure can be done directly through the website, it is much easier to do so via the Windows client which can be downloaded from the Dropbox website:

    https://www.dropbox.com/install
  3. After you have downloaded and installed that, you should now see Dropbox in your Favorites box in Windows Explorer. This is the folder that will be synchronized with the Dropbox servers, anything that you wish to back up online can be put in here, but today we will be using it to transfer files.

    Favourites%20list.PNG
  4. To access your Dropbox folder, just click on the link in the top left hand corner of Windows Explorer (accessible from any location - Documents etc.). Alternatively, you can double click on the icon
    icon.jpg
    found in your system tray (next to the time). If you are still having issues locating this folder, unless otherwise specified, it can be found under this location: C:\Users\{Your username}\Dropbox
  5. Copy the CBS.zip file that you created according to the above instructions to the Public folder in your Dropbox:
    • c:\gdg\UserData\Desktop\CBS.zip
  6. Right-click on this file and select
    icon.jpg
    Copy Public Link then Paste (Ctrl+V) this link into your next post, please.
 
Hello dzerpapa, welcome to Sysnative!

Firstly let me congratulate you on being the member with the largest CBS log in history :p You have a 3GB CBS.persist log, with a grand total of 11,847,831 lines! No wonder it was too big to attach here!

Can you download and install the System Update Readiness Tool please?

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] from Official Microsoft Download Centre

Post the log when finished:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

Read More:
 
Hi! Tom,
I'm happy to meet you... And I'm realy optimist that you will may help me!

However, the tool that you send to me said that it don't applied for my systems...
I saw that it's for windows 7... I have Vista!

Thank you,

Claude
 
Hi Tom,

Thank you for your dispatch... I paste the log below!

Claude

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 22.0
2014-02-10 18:48

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 8034
No errors detected

Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6002.18971.
Processor architecture: x86.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.


=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 22.0
2014-02-10 21:42

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 10324
No errors detected

Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6002.18971.
Processor architecture: x86.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.
 
Hi Tom,

Well! Now, my PC didn't open... when I try to start it in without failure mode, it still freeze during the boot. I tried help on black window... just in the beginning I press f2 key or f12 key. I can't do anything whit that! Worse, I don't found the DVD right now... so I'm in some trouble, I think!

I don't know what I'll do... maybe my PC become to be dead!

Thank you Tom for your help, I hope that I can be back with better news!

Claude
 
Hi Claude,

I'm sorry to hear that! Do you have a friend or family member who you could borrow a disc from? It has to be 32 bit Windows Vista and a retail disc - ie one that came from the shops and isn't specific to a manufacturer. It will look something like this:

What-s-New-in-Microsoft-Land-25-29-February-2008-4.jpg


Tom
 
Hi Tom,
I'm back!
Good news... my PC ressurected! I finaly found my Window's (Vista) DVD!
Whit the DVD I had to do many attempt... maybe more than 100 before it work!
I'm obstinate!

I attached the file Windows updates...

Thank you,

Claude
 

Attachments

Hi Claude,

Thanks for the log, I'm a lot closer to the cause now! The errors in that log are very specific and are very helpful to us. Is this a work computer?

Tom
 
Hi Tom,

By now... yes!
But it's obsolete for my job and it will be mine soon... if it become to be good enough!

Are there a problem for you about that?

Thank you Tom

Claude
 
Hi Claude,

Great! I'm so glad you said that!

It's no problem at all that this is a work computer, but in larger companies updates are delivered slightly differently than on personal computers and I suspect one of the settings for this is wrong. Let's have a look:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    reg query "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate" > %SYSTEMDRIVE%\tom982.txt

  4. This will create a text file called tom982.txt in the root folder of your main drive (e.g. C:\tom982.txt). Please copy and paste the contents of this into your next post.

Tom
 
Hi Tom,

When I rigth-clic on Command Prompt there isn't this choice : Run as administrator

There is a administrator use choice when I open the PC... it need a password, and I don't know it!!!This is a bad news... I think, but I'll can know it on next monday!Claude
 
dzerpapa said:
Hi Tom,

When I rigth-clic on Command Prompt there isn't this choice : Run as administrator

There is a administrator use choice when I open the PC... it need a password, and I don't know it!!!This is a bad news... I think, but I'll can know it on next monday!Claude
Click to expand...

Finaly I found how to delete the password... I do it! But in administrator user, there is only : Run... there is no "Run as administrator "
In the black windows... if I paste that : reg query "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate" > %SYSTEMDRIVE%\tom982.txt
A message said that reg is not a command key or something like that.
I don't know exactly what you mean by : copy and paste the following commands into it, press enter after each

Sorry if I'm to poor in informatic...

Claude
 
Hi Claude,

Not to worry, this is probably a policy restriction put on by your employer.

Forget about Command Prompt for now, I have found an alternative (easier) way to do this. Please download the attached batch file, Fix.bat, to your Desktop. Double click on this to run it. A User Account Control popup will appear, accept this. When it finishes running, it will open a file, tom982.reg, found on your Desktop. Copy and paste the contents of this file into your next post please.

Tom

P.S. Thanks to Eneerge for the batch file.
 

Attachments

Hi Tom,

Well... when I try to open fix.bat, my antivirus blocks it and said there is a malware : trojan horse!

Claude
 
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