windows explorer has stopped working

martinm1

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Aug 9, 2015
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1
nearly everytime I go into a folder or sub folder I get a message stating that windows explorer has stopped working and restarts. I have run advanced system care 8, sfc /scanow which told me the PINTLGB.IMD file is corrupted, and couldnt repair it. I have run malware and ccleaner software but to no effect

the problem has been getting worse over the past few weeks, and now i cannot use the folders at all. It was a task to copy the CBS file.


 

Attachments

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
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