windows explorer has stopped working

martinm1 · Aug 9, 2015

nearly everytime I go into a folder or sub folder I get a message stating that windows explorer has stopped working and restarts. I have run advanced system care 8, sfc /scanow which told me the PINTLGB.IMD file is corrupted, and couldnt repair it. I have run malware and ccleaner software but to no effect

the problem has been getting worse over the past few weeks, and now i cannot use the folders at all. It was a task to copy the CBS file.

zcomputerwiz · Aug 13, 2015

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

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windows explorer has stopped working

martinm1

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zcomputerwiz

Windows Update Expert