Windows and Microsoft Office programs will not update

[Baffled]

When I look to export logs folder from c drive the folder is empty ! The problem with updates has been ongoing for some time - not sure what was the trigger
When I go through control panel and try to update it is set at Never update and even when I try I get the message Cannot search for updates error Code 80070490 -

I have tried to manually download the system readiness tool but it stalls as I try to run it.

My system is running Vista Home Premium SP2 and has a 32 bit operating.

Any help gratefully accepted.

 

[niemiro]

Hello, and welcome to Sysnative!

How long did you let the System Update Readiness Tool? Please try it again and give it an hour and a half to complete (it shouldn't take that long, but just occasionally it will, or even a bit longer).

Once you've got it run, I'll fetch the logs in another way.

Thank you.

Richard