G Glesgaboy New member Joined May 20, 2014 Posts 1 May 20, 2014 #1 Thank you for existing - good to know help is out there somewhere. I am not technically savvy - attempting to update Windows 8 to 8.1 and keep getting error code - at least 3 updates appear not to be completing. Attachments Logs.zip 925.5 KB · Views: 2
Thank you for existing - good to know help is out there somewhere. I am not technically savvy - attempting to update Windows 8 to 8.1 and keep getting error code - at least 3 updates appear not to be completing.
niemiro Senior Administrator, Windows Update Expert Staff member Joined Mar 2, 2012 Posts 8,772 Location District 12 May 22, 2014 #2 Hello, and welcome to Sysnative! Unfortunately, this error code is one of the very few which is likely to be unfixable. Can you please read this guide of mine: https://www.sysnative.com/forums/wi...fix-windows-update-error-code-0x80073712.html It doesn't explicitly list your error code, but the problem (corruption COMPONENTS hive) is exactly the same. I need to see a copy of your COMPONENTS hive to be sure, but basically, it's unlikely to be good news. I am truly very sorry. Richard
Hello, and welcome to Sysnative! Unfortunately, this error code is one of the very few which is likely to be unfixable. Can you please read this guide of mine: https://www.sysnative.com/forums/wi...fix-windows-update-error-code-0x80073712.html It doesn't explicitly list your error code, but the problem (corruption COMPONENTS hive) is exactly the same. I need to see a copy of your COMPONENTS hive to be sure, but basically, it's unlikely to be good news. I am truly very sorry. Richard