Windows 8 Error 800703F1; Kinda major at this point

Kenrou · Jun 7, 2015

As with every other topic related to this error I'm having trouble updating my PC here..I've tried troubleshooting, Image repair, manual update, refresh, safe mode, etc. cause I can't remember all the rest I've done. I'm posting my CBS along with this and hopefully someone can help me out...I have 54 important updates it seems. lol I think it messed up around the time Windows 8.1 came out and right when I tried to install it it said it couldn't and think that's where my problem began. I tried installing Microsoft.NET framework 4.5.2 but recieved this error; Final Result: Installation failed with error code: (0x000003F1), "The configuration registry database is corrupt. " (Elapsed time: 0 00:06:11). In my list of updates there are some for 3.5 so shows how long I've been unable to update, I've scaned my PC and cleaned it and done just about everything but nothing works. Running DISM to scan and repair the Image did nothing saying there are no corrupted files. I hope this will be enough info as I've done too much to remember. I ran SFCfix and it found nothing wrong at all with my PC.

BrianDrab · Jun 10, 2015

Hi and welcome to Sysnative. Sorry for the delay. Based on the information you have provided it sounds like your COMPONENTS hive is corrupt. Please do the following.

1. Navigate to C:\Windows\System32\Config and copy the COMPONENTS file to your desktop.
Note: If you get a message that it's in-use, simply reboot your machine and then try again.
2. Zip up the components file that is on your desktop and upload to SendSpace and just provide the link.

Thank you.

Kenrou · Jun 10, 2015

Here is the link; There were two files; one components as a file then COMPONENTS as a text document but it was empty so this is the compoents file. Thanks for the assist.
https://www.sendspace.com/file/fgno6a

BrianDrab · Jun 10, 2015

Thank you for the info. Your COMPONENTS file does appear to open. So let's continue. Please do the following.

Step#1 -SFC Scan/Fresh Log
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Kenrou · Jun 12, 2015

Littled delayed but here you are.

BrianDrab · Jun 12, 2015

Thank you. Now let's get a fresh log after the following.

Step#1 - DISM /RestoreHealth Scan
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Right-click on the Start

button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Kenrou · Jun 13, 2015

Here it be~

BrianDrab · Jun 13, 2015

Please do the following.

https://support.microsoft.com/en-us/kb/971058

After this is done if you still have issues installing updates let me know just one of them that you are trying to install. Please provide the KB number of the update.

Thanks.

Kenrou · Jun 13, 2015

Update for Windows 8 for x64-based Systems (KB2955808) Here's one of many.

Kenrou · Jun 13, 2015

Ah can't find edit post..but yeah forgot to mention it didn't work; said that it fixed stuff but no nothing worked

BrianDrab · Jun 14, 2015

Thanks for the info. Please download KB2955808 to your desktop. We are going to use this downloaded file for troubleshooting your install issues.

1. Try to install the update from the downloaded file.
2. If it fails, please zip up and attach the following two logs.
C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log (you will likely have to copy this to your desktop before zipping)

Kenrou · Jun 14, 2015

Yeah no luck once again, here you are.

BrianDrab · Jun 15, 2015

OK, I see the issue now. It looks like one of your registry hives is corrupted (possibly beyond repair). Let's take a look however.

Code:

2015-06-14 21:09:03, Error                 CSI    00000011@2015/6/15:02:09:03.846 (F) base\wcp\componentstore\com\store.cpp(4878): Error NTSTATUS_FROM_WIN32(1009) originated in function Windows::COM::CComponentStore::MountSMISchemaHive expression: MountSMISchemaHive
2015-06-14 21:09:08, Error                 CBS    Exec: Failed to commit CSI transaction to execute changes. [HRESULT = 0x800703f1 - ERROR_BADDB]

1. Right-click on the Start

button and select Command Prompt (Admin)
2. When the command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command(s) into it one at a time, then press Enter after each.
echo f | xcopy /H c:\windows\system32\smi\store\machine\schema.dat %userprofile%\desktop\schema.dat
attrib -s -h %userprofile%\desktop\schema.dat

3. After you hit enter on the 1st line above it should say 1 File(s) copied. If it says Sharing Violation or In-Use or anything like that, please reboot and do these steps again.
4. At this point there should be a file on your desktop named schema.dat. Please right-click on this file and select Send To...Compressed (zipped folder) to zip it up.
5. Please attach the zip file to this post. If it is too large to attach (over 7MB) you may upload to SendSpace and just provide the link.

Kenrou · Jun 15, 2015

Oh joy I had a feeling. Well here you are~

BrianDrab · Jun 16, 2015

Unfortunately my suspicion was correct. Your Schema.dat hive is corrupt beyond repair. It would appear that your only option at this point (without wiping and reloading) is to do a repair install which will keep your data and programs. I'm very sorry we couldn't do more.

http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

Kenrou · Jun 16, 2015

Hm alright...so this will fix it yet anything I've installed such as games, programs myself I will need to put back in? Also my laptop came with Windows 8 installed so I have no CD nor an ISO that I know of.

BrianDrab · Jun 16, 2015

There are three different methods. Please let me know what you plan on doing.

Repair - That's the link I provided earlier but you need the install media. If you purchased your machine from on OEM (i.e. Dell, HP) you can contact them for replacement media. When you do this you will NOT have to reinstall any programs and all of your data will remain.

Refresh - If you do a Refresh your data will remain but any programs that you installed would have to be re-installed. If there is a recovery partition on your machine you will not need the media.

Reset - If you do a Reset then everything is wiped and reloaded. If there is a recovery partition on your machine you will not need the media.

Kenrou · Jun 18, 2015

The Repair option sounds good...I bought my laptop from Lenovo so I will contact them and see where I get from there.

BrianDrab · Jun 18, 2015

OK, let me know how it goes. You need to be careful with some of the OEM media. Sometimes they send a recovery DVD that is customized and isn't able to be used for a repair. Hopefully that isn't the case with Lenovo.

BrianDrab · Jun 30, 2015

Just checking in to see what you found out. Thanks.

Windows 8 Error 800703F1; Kinda major at this point

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