C CompGuyID Member Joined May 5, 2018 Posts 15 May 5, 2018 #1 Hi! I have a Dell Inspiron Desktop running Windows 8.1 home. It will not install updates. I have done the normal clearing the update cache and running the built in update troubleshooter with no luck. I have done a thorough cleanup of the computer so there are no viruses or adware on it. It runs great other than having updates fail over and over. I have even tried to install a couple of the updates manually but no luck. The updates do show under important updates but it just will not install them. 1. Did run sfc /scannow and it would not complete. The error message was "Windows Resource Protection could not perform the requested operation." 2. Ran DISM restore health and it gave me the following below. Deployment Image Servicing and Management tool Version: 6.3.9600.17031 Image Version: 6.3.9600.17031 [==========================100.0%=============== Error: 1009 The configuration registry database is corrupt. 3. Also ran SFCFix and got the following error below. SFCFix version 3.0.0.0 by niemiro. Start time: 2018-05-05 09:38:28.134 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt. WARNING: Components hive failed load test and may be corrupt. WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt. SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2018-05-05 09:45:33.038 ----------------------EOF----------------------- I did take a look at the registry hives under HK local machine and did not see the components hive. Can upload CBS files if you give me a link. They are around 85MB. Any help would greatly be appreciated. Thanks in advance!!!
Hi! I have a Dell Inspiron Desktop running Windows 8.1 home. It will not install updates. I have done the normal clearing the update cache and running the built in update troubleshooter with no luck. I have done a thorough cleanup of the computer so there are no viruses or adware on it. It runs great other than having updates fail over and over. I have even tried to install a couple of the updates manually but no luck. The updates do show under important updates but it just will not install them. 1. Did run sfc /scannow and it would not complete. The error message was "Windows Resource Protection could not perform the requested operation." 2. Ran DISM restore health and it gave me the following below. Deployment Image Servicing and Management tool Version: 6.3.9600.17031 Image Version: 6.3.9600.17031 [==========================100.0%=============== Error: 1009 The configuration registry database is corrupt. 3. Also ran SFCFix and got the following error below. SFCFix version 3.0.0.0 by niemiro. Start time: 2018-05-05 09:38:28.134 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt. WARNING: Components hive failed load test and may be corrupt. WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt. SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2018-05-05 09:45:33.038 ----------------------EOF----------------------- I did take a look at the registry hives under HK local machine and did not see the components hive. Can upload CBS files if you give me a link. They are around 85MB. Any help would greatly be appreciated. Thanks in advance!!!
C CompGuyID Member Joined May 5, 2018 Posts 15 May 5, 2018 #2 Quick question. How large of a compressed CBS file can I upload here and how do I do it. Don't see anything for uploading it. Thanks!
Quick question. How large of a compressed CBS file can I upload here and how do I do it. Don't see anything for uploading it. Thanks!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 6, 2018 #3 Hello and welcome! If there is no COMPONENTS hive and you do not have an earlier backup of the hive, I'm afraid you're going to have to do a Repair Install of your OS.
Hello and welcome! If there is no COMPONENTS hive and you do not have an earlier backup of the hive, I'm afraid you're going to have to do a Repair Install of your OS.
C CompGuyID Member Joined May 5, 2018 Posts 15 May 7, 2018 #4 Hi! Many thanks for taking the time to answer my question and help out. Here is something strange that I see. I also have another Win 8.1 machine that I use for my business computer. I opened regedit and I don't even see the components hive on that one and it has no problem with updates. I did see another post on this issue and the user was told to run a cmd command to load the hive. Would that help here as far as seeing what I get as a result? I will probably do the repair install but thought I would toss that out.
Hi! Many thanks for taking the time to answer my question and help out. Here is something strange that I see. I also have another Win 8.1 machine that I use for my business computer. I opened regedit and I don't even see the components hive on that one and it has no problem with updates. I did see another post on this issue and the user was told to run a cmd command to load the hive. Would that help here as far as seeing what I get as a result? I will probably do the repair install but thought I would toss that out.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 7, 2018 #5 The behavior you are seeing is normal because the COMPONENTS hive is not loaded at all time, but only when needed. The command you mention would be useful in case your system has trouble loading the hive, but you don't have the hive on your machine at all, so unfortunately that wouldn't help here.
The behavior you are seeing is normal because the COMPONENTS hive is not loaded at all time, but only when needed. The command you mention would be useful in case your system has trouble loading the hive, but you don't have the hive on your machine at all, so unfortunately that wouldn't help here.
C CompGuyID Member Joined May 5, 2018 Posts 15 May 7, 2018 #6 Ok. Thanks for the quick response. I will go ahead with the repair install.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 7, 2018 #7 No problem. Sorry not to have better news for you. Take care.
C CompGuyID Member Joined May 5, 2018 Posts 15 May 7, 2018 #8 I actually tried the repair install several times and it failed each time. I uninstalled the anti-virus and cleaned out the update cache before trying it and it still failed. Any ideas?
I actually tried the repair install several times and it failed each time. I uninstalled the anti-virus and cleaned out the update cache before trying it and it still failed. Any ideas?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 7, 2018 #9 At what point? Was there an error code?
C CompGuyID Member Joined May 5, 2018 Posts 15 May 8, 2018 #10 It failed after a couple of restarts. It looked like it was going to work but then after one of the restarts I got the message that it was restoring the previous version of windows. At that point I got the message that the repair installed failed. Will try it again and get a shot of it.
It failed after a couple of restarts. It looked like it was going to work but then after one of the restarts I got the message that it was restoring the previous version of windows. At that point I got the message that the repair installed failed. Will try it again and get a shot of it.
C CompGuyID Member Joined May 5, 2018 Posts 15 May 8, 2018 #11 I kind of wonder if I should leave the "Download and Install Updates" option unchecked when I launch the setup to do the reinstall repair. I wonder if that is causing the failure.
I kind of wonder if I should leave the "Download and Install Updates" option unchecked when I launch the setup to do the reinstall repair. I wonder if that is causing the failure.
C CompGuyID Member Joined May 5, 2018 Posts 15 May 8, 2018 #13 It was in the middle of the install when I thought about trying it without the update option checked. I will attach a failure pic.
It was in the middle of the install when I thought about trying it without the update option checked. I will attach a failure pic.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 8, 2018 #14 Please zip and attach C:\Windows.~bt\Sources\Panther\SetupAct.log and SetupErr.log
C CompGuyID Member Joined May 5, 2018 Posts 15 May 8, 2018 #15 I am attaching the logs but in the meantime I am trying the install with the update option unchecked. Attachments Error Logs.zip 26.2 KB · Views: 1
I am attaching the logs but in the meantime I am trying the install with the update option unchecked.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 8, 2018 #18 SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. Attachments SFCFixScript.txt 22 bytes · Views: 2
SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
C CompGuyID Member Joined May 5, 2018 Posts 15 May 8, 2018 #19 How to you place those tags around the log?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 8, 2018 #20 Fourth button when looking from the end at the bar under where it says Quick Reply. You can just attach it if it's easier.
Fourth button when looking from the end at the bar under where it says Quick Reply. You can just attach it if it's easier.