Hi! I have a Dell Inspiron Desktop running Windows 8.1 home. It will not install updates. I have done the normal clearing the update cache and running the built in update troubleshooter with no luck. I have done a thorough cleanup of the computer so there are no viruses or adware on it. It runs great other than having updates fail over and over. I have even tried to install a couple of the updates manually but no luck. The updates do show under important updates but it just will not install them.
1. Did run sfc /scannow and it would not complete. The error message was "Windows Resource Protection could not perform the requested operation."
2. Ran DISM restore health and it gave me the following below.
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%===============
Error: 1009
The configuration registry database is corrupt.
3. Also ran SFCFix and got the following error below.
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-05-05 09:38:28.134
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
AutoAnalysis::
WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt.
WARNING: Components hive failed load test and may be corrupt.
WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt.
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-05-05 09:45:33.038
----------------------EOF-----------------------
I did take a look at the registry hives under HK local machine and did not see the components hive. Can upload CBS files if you give me a link. They are around 85MB.
Any help would greatly be appreciated.
Thanks in advance!!!
1. Did run sfc /scannow and it would not complete. The error message was "Windows Resource Protection could not perform the requested operation."
2. Ran DISM restore health and it gave me the following below.
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%===============
Error: 1009
The configuration registry database is corrupt.
3. Also ran SFCFix and got the following error below.
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-05-05 09:38:28.134
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
AutoAnalysis::
WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt.
WARNING: Components hive failed load test and may be corrupt.
WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt.
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-05-05 09:45:33.038
----------------------EOF-----------------------
I did take a look at the registry hives under HK local machine and did not see the components hive. Can upload CBS files if you give me a link. They are around 85MB.
Any help would greatly be appreciated.
Thanks in advance!!!