P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 Apr 29, 2024 #201 It looks like the fix didn't work. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply. Attachments fixlist.txt 138 bytes · Views: 1
It looks like the fix didn't work. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 Apr 30, 2024 #202 please see the files attached Attachments ComponentsScanner.txt 2.5 MB · Views: 2 Fixlog.txt 12.1 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 Apr 30, 2024 #203 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply. Attachments fixlist.txt 68.4 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 Apr 30, 2024 #204 please see the files attached Attachments Fixlog.txt 68.9 KB · Views: 1 ComponentsScanner.txt 2.4 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 Apr 30, 2024 #205 Step 1: Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...D21-D19A5B403774/Windows8.1-KB3124275-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows8.1-KB3124275-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8.1-KB3124275-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 2: Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._93d7dd68c7487670c0ab4d5eb154a0ef5e40a306.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb2978041-x64_93d7dd68c7487670c0ab4d5eb154a0ef5e40a306.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb2978041-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 3: Restart the machine. Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Step 1: Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...D21-D19A5B403774/Windows8.1-KB3124275-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows8.1-KB3124275-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8.1-KB3124275-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 2: Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._93d7dd68c7487670c0ab4d5eb154a0ef5e40a306.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb2978041-x64_93d7dd68c7487670c0ab4d5eb154a0ef5e40a306.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb2978041-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 3: Restart the machine. Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 May 2, 2024 #206 please see the files attached Attachments Fixlog.txt 68.9 KB · Views: 1 ComponentsScanner.txt 2.4 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 May 3, 2024 #207 Step 1: Download the attachment winsxs25.zip and save it on your desktop. Extract the ZIP file to the default location. When completed there should be some folders in the folder C:\Users\Lenovo\Desktop\winsxs25. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply. Attachments fixlist.txt 1.4 KB · Views: 1 winsxs25.zip 648.6 KB · Views: 1
Step 1: Download the attachment winsxs25.zip and save it on your desktop. Extract the ZIP file to the default location. When completed there should be some folders in the folder C:\Users\Lenovo\Desktop\winsxs25. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 May 4, 2024 #208 thank you, please see the files attached Attachments Fixlog.txt 3.6 KB · Views: 1 ComponentsScanner.txt 2.4 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 May 4, 2024 #209 Step 1: Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._d8aeadd273da9666d5c9a2c163ab400b9a5f2c79.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb4585212-x64-ndp48_d8aeadd273da9666d5c9a2c163ab400b9a5f2c79.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb4585212-x64-ndp48.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 2: Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._691dc48f8697e7dd2d138d8c6ac2a92d27927467.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb5004954-x64_691dc48f8697e7dd2d138d8c6ac2a92d27927467.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5004954-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 3: Restart the machine. Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Step 1: Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._d8aeadd273da9666d5c9a2c163ab400b9a5f2c79.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb4585212-x64-ndp48_d8aeadd273da9666d5c9a2c163ab400b9a5f2c79.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb4585212-x64-ndp48.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 2: Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._691dc48f8697e7dd2d138d8c6ac2a92d27927467.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb5004954-x64_691dc48f8697e7dd2d138d8c6ac2a92d27927467.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5004954-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 3: Restart the machine. Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 May 5, 2024 #210 please see the file attached Attachments ComponentsScanner.txt 2.4 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 May 5, 2024 #211 Step 1: Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...A48-5ACC7F792714/Windows8.1-KB2966407-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows8.1-KB2966407-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8.1-KB2966407-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 2: Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...2CA-7E41C52F3BF7/Windows8.1-KB2998527-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows8.1-KB2998527-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8.1-KB2998527-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 3: Restart the machine. Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Step 1: Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...A48-5ACC7F792714/Windows8.1-KB2966407-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows8.1-KB2966407-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8.1-KB2966407-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 2: Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...2CA-7E41C52F3BF7/Windows8.1-KB2998527-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows8.1-KB2998527-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8.1-KB2998527-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Step 3: Restart the machine. Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 May 6, 2024 #212 please see the file attached Attachments ComponentsScanner.txt 2.4 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 May 7, 2024 #213 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2904440 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2904440 Let me know if it says it was successful or if there are any errors.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 May 12, 2024 #214 Hello! it said it was unsuccessful because update KB2904440 is not installed
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 May 12, 2024 #215 FRST Registry Search Click the Start button and in the search box, type CMD When you see cmd.exe on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, press enter afterwards. Code: REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2904440 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and in the search box, type CMD When you see cmd.exe on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, press enter afterwards. Code: REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2904440 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 May 14, 2024 #216 thank you. Please see the file attached Attachments SearchReg.txt 49.9 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 May 14, 2024 #217 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Restart the machine. Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply. Attachments fixlist.txt 29.5 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Restart the machine. Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
Anulin Well-known member Joined Mar 20, 2022 Posts 148 May 15, 2024 #218 please see the files attached Attachments Fixlog.txt 61.8 KB · Views: 4 ComponentsScanner.txt 2.4 MB · Views: 4
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,983 May 21, 2024 #220 Step 1: Download the attachment winsxs26.zip and save it on your desktop. Extract the ZIP file to the default location. When completed there should be some folders in the folder C:\Users\Lenovo\Desktop\winsxs26. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply. Attachments winsxs26.zip 7.3 MB · Views: 1 fixlist.txt 1.4 KB · Views: 2
Step 1: Download the attachment winsxs26.zip and save it on your desktop. Extract the ZIP file to the default location. When completed there should be some folders in the folder C:\Users\Lenovo\Desktop\winsxs26. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.