crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 16, 2023 #1 Hi guys! I'm a programmer from Greece. I have a problem with Windows 7 x64 Updates, when I try to update I get error code: 80070490 I guess it's a corrupt CBS manifest, it's just a guess though Thank you all in advance! Attachments CBS.zip 115.4 KB · Views: 2 ComponentsScanner.txt 2.4 KB · Views: 1
Hi guys! I'm a programmer from Greece. I have a problem with Windows 7 x64 Updates, when I try to update I get error code: 80070490 I guess it's a corrupt CBS manifest, it's just a guess though Thank you all in advance!
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 16, 2023 #2 Hello and welcome, Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
Hello and welcome, Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 16, 2023 #3 Here you go: components.zip
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 17, 2023 #4 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...96A-8EA39346786F/Windows6.1-KB2778930-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows6.1-KB2778930-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2778930-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log Attachments fixlist.txt 341 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...96A-8EA39346786F/Windows6.1-KB2778930-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows6.1-KB2778930-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2778930-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 17, 2023 #5 Sadly, it didn't complete successfully Note: I also attached cmd output (as text) & dism.log in case it helps. Attachments CBS.zip 58.7 KB · Views: 0 Fixlog.txt 3.5 KB · Views: 1 cmd.txt 1.2 KB · Views: 0 dism.log 28.4 KB · Views: 0 Last edited: Nov 17, 2023
Sadly, it didn't complete successfully Note: I also attached cmd output (as text) & dism.log in case it helps.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 17, 2023 #6 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2778930 Let me know if it says it was successful or if there are any errors. Attachments fixlist.txt 363 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2778930 Let me know if it says it was successful or if there are any errors.
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 17, 2023 #7 It couldn't find the update: Attachments Fixlog.txt 1.1 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 17, 2023 #8 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 3: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply. Attachments SFCFix.zip 12.1 KB · Views: 2 fixlist.txt 2.8 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 3: Run the tool ComponentsScanner again. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Attach that file to your next reply.
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 17, 2023 #9 All done Attachments Fixlog.txt 3.3 KB · Views: 1 SFCFix.txt 4.1 KB · Views: 1 ComponentsScanner.txt 708 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 17, 2023 #10 Great. Restart the computer. Check Windows Update again and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
Great. Restart the computer. Check Windows Update again and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 17, 2023 #11 I tried one Update, it came up with a different error this time: Code 80246007 Attachments CBS.zip 3.9 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 17, 2023 #12 Which update was that ?
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 18, 2023 #13 First I tried: "Security Update for Windows 7 for x64-based Systems (KB3123479)" and afterwards I tried: "Update for Windows 7 for x64-based Systems (KB3140245)" Same error came up in both PS: Please excuse the late response, it was 1.30 am in Greece and I fell asleep
First I tried: "Security Update for Windows 7 for x64-based Systems (KB3123479)" and afterwards I tried: "Update for Windows 7 for x64-based Systems (KB3140245)" Same error came up in both PS: Please excuse the late response, it was 1.30 am in Greece and I fell asleep
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 18, 2023 #14 No need for excuses. We don't need to hurry. Just respond when it suits you. Zip the file C:\Windows\Logs\CBS\cbs.log again and attach it to your next reply. Attach a screenshot of the available important updates also.
No need for excuses. We don't need to hurry. Just respond when it suits you. Zip the file C:\Windows\Logs\CBS\cbs.log again and attach it to your next reply. Attach a screenshot of the available important updates also.
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 18, 2023 #15 Truly appreciate the help Here you go: Attachments CBS.zip 19 KB · Views: 1 Last edited: Nov 18, 2023
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 18, 2023 #16 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4489878 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4489878 Let me know if it says it was successful or if there are any errors.
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 18, 2023 #17 Same thing with the previous one:
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 18, 2023 #18 FRST Registry Search Click the Start button and in the search box, type CMD When you see cmd.exe on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, press enter afterwards. Code: REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4489878 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and in the search box, type CMD When you see cmd.exe on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, press enter afterwards. Code: REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4489878 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
crazyrabbit Active member Joined Nov 16, 2023 Posts 31 Location Greece Nov 18, 2023 #19 All ready Attachments SearchReg.txt 1.3 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Nov 18, 2023 #20 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Try to install KB2970228 only. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply. Attachments fixlist.txt 1.1 MB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Try to install KB2970228 only. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.