[SOLVED] Windows 7 x64 Updates - Error Code: 80070490

crazyrabbit · Nov 16, 2023

Hi guys!

I'm a programmer from Greece.

I have a problem with Windows 7 x64 Updates, when I try to update I get error code: 80070490

I guess it's a corrupt CBS manifest, it's just a guess though

Thank you all in advance!

PeterJ · Nov 16, 2023

Hello and welcome,

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.

crazyrabbit · Nov 16, 2023

Here you go:
components.zip

PeterJ · Nov 17, 2023

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2: Install Update with DISM

Download the update MSU here: https://download.microsoft.com/down...96A-8EA39346786F/Windows6.1-KB2778930-x64.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand Windows6.1-KB2778930-x64.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2778930-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

crazyrabbit · Nov 17, 2023

Sadly, it didn't complete successfully

Note: I also attached cmd output (as text) & dism.log in case it helps.

PeterJ · Nov 17, 2023

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2: Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:2778930
Let me know if it says it was successful or if there are any errors.

crazyrabbit · Nov 17, 2023

It couldn't find the update:

PeterJ · Nov 17, 2023

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 3:

Run the tool

ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Attach that file to your next reply.

crazyrabbit · Nov 17, 2023

All done

PeterJ · Nov 17, 2023

Great.
Restart the computer.
Check Windows Update again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

crazyrabbit · Nov 17, 2023

I tried one Update, it came up with a different error this time: Code 80246007

PeterJ · Nov 17, 2023

Which update was that ?

crazyrabbit · Nov 18, 2023

First I tried: "Security Update for Windows 7 for x64-based Systems (KB3123479)"
and afterwards I tried: "Update for Windows 7 for x64-based Systems (KB3140245)"

Same error came up in both

PS: Please excuse the late response, it was 1.30 am in Greece and I fell asleep

PeterJ · Nov 18, 2023

No need for excuses. We don't need to hurry. Just respond when it suits you.

Zip the file C:\Windows\Logs\CBS\cbs.log again and attach it to your next reply.
Attach a screenshot of the available important updates also.

crazyrabbit · Nov 18, 2023

Truly appreciate the help

Here you go:

PeterJ · Nov 18, 2023

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4489878
Let me know if it says it was successful or if there are any errors.

crazyrabbit · Nov 18, 2023

Same thing with the previous one:

PeterJ · Nov 18, 2023

FRST Registry Search

Click the Start button and in the search box, type CMD
When you see cmd.exe on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.
Code:
```
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
```
Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4489878 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

crazyrabbit · Nov 18, 2023

All ready

PeterJ · Nov 18, 2023

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
Try to install KB2970228 only.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

[SOLVED] Windows 7 x64 Updates - Error Code: 80070490

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