Alright dude, this rocks! You are my new best friend...
Just out of curiosity, how do I go about learning this stuff so that I can eventually learn how to troubleshoot windows based issues such as this ? Is there a starting point on which begin learning how to troubleshoot windows updates and other windows issues?
Perhaps I'd be able to make a contribution once I begin to understand it better, I am pretty proficient at learning new software specific troubleshooting but usually need a good starting point, not sure where to begin with this stuff other than asking on forums....